Recent content by Rpuffd

We seem to be getting off topic. If I decide to keep BI, I will post in another thread with more details and a proper topic.

In all fairness to BI, I was prompted to do the update and said yes. I will avoid that in the future. I guess I my hope was updates to improve performance and CPU usage. I just don't see why this product is such a CPU hog. I have a Netgear NAS doing the same tasks using basically a cell phone...

I was able to fix mine as well. Had to change the Model of the camera from MJPEG to Video Port 6002. Not sure why a BI update would cause working cameras on MJPEG to suddenly fail, but at least they works now. And, I finally heard back from BI support today. Better late than never I guess. I had...

OK, so your issue is basically my issue. After over a week and 4 tries, still no reply from support. No, I did not sign up for the paid support and of course wont do that as it appears it will be a waste of money. Back to your issue. The reason I contacted support was that an updated killed 2 of...

I have made several attempts at contacting BI support via e-mail over several days, all unanswered. Is this normal? Has anyone else seen poor support from BI?