Recent content by smiticans

In pfSense there’s an option called “duplicate connections”. Enabling this will allow multiple connections from the same user. I needed to enable this because when I would switch from WiFi to cell or an area that lacks cell service my VPN wouldn’t reconnect because the sever thought I was...

Any updates? Did you get it to work?

No, that's not how it works. What is your LAN IP address? If your LAN IP address is 192.168.1.x and the public wifi you're connected to also has a LAN IP address range of 192.168.1.x it'll cause issues and you won't be able to connect to your devices within your VPN. Your LAN IP address has to...

I only record on alerts. I emailed Ken and figured out the issue. By default, BI limits remote viewing to 720p. Under settings, advanced, stream 0, uncheck "resize output frame width x height". Once I disabled it I was able to view the main stream during single camera view when using the BI...

I was running BI version 5.5.6.15 when I was experiencing this issue. I upgraded to 5.5.6.20 and the issue is still present. No changes were observed after the update. I did some more troubleshooting. I was using sub stream 2 running at 1280x720. When I changed the sub stream to 704x480 it...

Good evening, I'm currently attempting to set up sub streams on my main BI computer, however I've run into an issues. When I enable sub streams and "Record dual-streams if available" It works as expected when viewing the cameras from the BI console or UI3. When I use the iOS app on my iPhone the...

Try the old login credentials before you reset it. If not, maybe @EMPIRETECANDY could assist you.

That would probably be the easiest. But you’re not setting static IP address in the router. You’re changing the routers default gateway from 192.168.254.254 to 192.168.1.1

yes, you just have to make sure you don’t assign the ip camera the same address as another device on your network. If you do that’ll cause an IP address conflict. Assign the computer to 192.168.1.2 Subnet mask 255.255.255.0 Default gateway 192.168.1.1 dns server 192.168.1.1 When you apply those...

Well that makes sense.. When the computer rebooted due to the power loss it got assigned a new ip address by the router. Your options are to change the routers default gateway to 192.168.1.1, manually configure your computer's NIC to a static ip address within 192.168.1.1 ( you won't have...

Assuming that you only have 1 NIC in that computer, it looks like the routers default gateway is 192.168.254.254. You’re gonna have to change that in the router back to 192.168.1.1. If you assign a static ip on your comp using the gateway of 192.168.1.1 you’ll be able to access the cameras but...

Well that’s why it’s not working. Your default gateway is 192.168.254.254. In order for it to work it needs to be 192.168.1.1. And your pc needs an IP address within that range ex 192.168.1.101. Im on my phone otherwise I’d explain in detail how to fix that

What are your network settings on the computer you’re attempting to configure that cameras with? Did you assign that a static IP address? Has the IP address on it changed?

All of my cameras are set to Static IP addresses along with the BI computer. I would never even consider using DHCP with a security camera for the exact reason above. You don't want the system going down because the router malfunctioned or rebooted. If possible, you should put a second NIC in...

@Mike the uptime watchdog still isn't working either. It's been a few months since it's worked