Recent content by Snowlie

Yes, this was the reason! I highly recommend putting this in the instructions for this doorbell. Thanks!

I figured out the issue today! My microSD card was using the exFAT file system by default. I had to format the card to use the FAT32 file system.The problem appears to be solved as I can now playback motion detection alerts.

I just installed this doorbell cam yesterday. The only issue I’m having is that I can’t playback any of the motion detection alert videos. I can see the thumbnail of it in the DMSS app but if I try to play the video, I get the “Connection Failed” error. Interestingly, if I manually record a...

Thanks for your reply. I’m happy to see he’s a regular in here so I could always contact him that way. I’m still having issues with my emails to him being returned, even after trying to reply in one of our previous strings. Since I couldn’t get ahold of him and my return window is closing, I...

Hi there. I’m a new user that just registered. I recently bought my first camera and a NVR from Andy at EmpireTech through Amazon and ran into an issue this morning. When I tried to email him about it my message was returned back to me from Postmaster@163.com. This confused me as it’s the same...