Recent content by vlocci

I have a 9 cam system built around 2231 eyeball cameras and a Dahua NVR running for a few years at home with great success. I'm continually shocked by the performance. I'm now looking to install a similarly sized system at work. It will be entirely outdoor and for general surveillance. No...

I just got my first camera and duhua nvr up and running without issue. I would like to manage this nvr remotely as it will be located away from my general residence. I downloaded the duhua toolkit and installed smartpss without issue. When off my local network I can log into my NVR...

All, Just wanted to close this thread and commend Andy on excellent customer service. DHL was never able to locate my order and Andy re-shipped without issue. We agreed that I pick up the tab for shipping costs (approx 100.00) which I was more than willing to agree to given what a...

thanks you all for your private questions. Andy is continuing to work with DHL to see if they can resolve this. As of yet, still no cameras even though I paid 2+ weeks ago. That said, Andy promised to make good and I have every reason to believe him. I'll update as soon as something of value...

Thanks all. I've offered to file a claim with both dhl and USPS, but I'm told this needs to originate with the shipper. Good news is Andy had stepped in personally and had offered to make this right following some investigating. As much as I'm anxious to get my order I can secure that he...

Thanks folks, I hope you are right but expect Andy will assist as his reputation seems stellar. Hopefully I'm not looking at an 8 week USPS-DHL fight <GRIN> Vin

Thanks tony, good to hear I'm not being irrational in my expectations. Quite the learning experience. Thanks for the link to Andy's section. I should have posted there first but failed to realize he had his own section. fingers crossed this works out. Vin

I just placed my first order with Andy in early July (just before the 4th) He was a great guy to work with and promptly shipped my $1800.00 order DHL to the address I provided. I mentioned to him that I live in a rural location (on a small island actually) and he confirmed this would be no...