do I throw my NVR away?

NVR5216-16P-4KS2. About 2 years old.

I've been messing with this thing for a week now. Tried everything, in every combination, I can think of. Unplugged all cameras, plugged all cameras in, plugged NVR into different switch, removed NVR from any network, tried multiple computers, etc... I'm starting to think it's some weird hardware related issue???

1) I noticed when I added new networking equipment (Unifi smart switches & APs), if the NVR was also attached to network when Unifi equipments boots, Unifi equipment would get bad IP addresses outside my DHCP range (192.168.0.XXX instead of 192.168.1.XXX). described here --> Dahua NVR messing with IP assignments on main network

2) No matter what I try (from console, SmartPSS - Mac & Win7, or ConfigTool - Mac & Win7) I can not upgrade the firmware. Nor can I do a factory reset.

3) I can't connect via webpage - Mac nor Window, with IE, Firefox, Chrome, or Safari. It is "touching" the NVR, because it immediately rejects a bad user id or password. But with good user id/password, it just "hangs".

4) If I make a new user id/password, if I reboot, that new user disappears.

5) Rebooting makes NVR forget the individual camera's user ids/passwords.

Anyone have ideas before I cleanse this thing with fire?

Many thinks!
Skip

Any chance your NVR has been hacked?

How I Handled A Hacked Dahua NVR

Cheers, Steve

I hadn't considered it being hacked. Interesting...

I haven't noticed any thing weird (like a new userid, per linked article). My router blocks all traffic to/from the NVR & WAN. Also, I've never had any of network options enabled - my goal being to keep the thing locked down as best I could. To my knowledge, the only way to "touch" the NVR was from within my network. But I'm not networking pro.

Really frustrating. Debating buying a new one or doing Blue Iris...

Thanks for the help!!!
- Skip

skipdup said:

I hadn't considered it being hacked. Interesting...

I haven't noticed any thing weird (like a new userid, per linked article). My router blocks all traffic to/from the NVR & WAN. Also, I've never had any of network options enabled - my goal being to keep the thing locked down as best I could. To my knowledge, the only way to "touch" the NVR was from within my network. But I'm not networking pro.

Really frustrating. Debating buying a new one or doing Blue Iris...

Thanks for the help!!!
- Skip

Click to expand...

Go the BlueIris route... You'll never go back! As the 30 day demo version is free you can "Try before you buy" I have both an NVR (for support to others and knowledge) and Blueiris servers.. When I'm checking footage it's always BI. Just so easy to navigate plus your have up to x256 playback which can be a time saver when looking over footage. Also the configuration options within BI are years ahead of any NVR I'm come across.

FWIW, no port forwarding either.