This software is so complicated and hard to set up properly (as in not getting false AI detection constantly) that they can probably give away this software for FREE and then charge $100 an hour to set it up! They would probably be making a killing off of that. I mistakenly bought the "priority support" package only to find out that they won't even set up the software.
Why doesn't Blue Iris sell hourly consulting services?
- Thread starter Clucky
- Start date
Flintstone61
Known around here
I've been at it since...like April 2019...and still don't use 1/2 the features.
I was dismayed at the Clunky software in my learning curve of Dvr's and NVR's, and some proprietary " eye Max" PC software, thrown at me on my new Job in 2017.
I'm not always an early Adopter. But being fed up, I got Blue Iris 5.0 on DVD. branded as Amcrest/Blue Iris 5.0.
@wittaj was a big help.
I'm finally using Code Project AI to reduce false motion, snow flakes/ trees/ Bunnies/ and just trigger for people and vehicles.
Before i just lived with 500 motion events a day. and I would just browse thru the previous day to see if there was anythingof interest.
I live on a corner just off a busier Thru-street, so we don't see much traffic. It's been nice to finally setup " pushover" 2 years after it was a " big deal" lol..
Now I wonder why I waited.
www.codeproject.com
I was dismayed at the Clunky software in my learning curve of Dvr's and NVR's, and some proprietary " eye Max" PC software, thrown at me on my new Job in 2017.
I'm not always an early Adopter. But being fed up, I got Blue Iris 5.0 on DVD. branded as Amcrest/Blue Iris 5.0.
@wittaj was a big help.
I'm finally using Code Project AI to reduce false motion, snow flakes/ trees/ Bunnies/ and just trigger for people and vehicles.
Before i just lived with 500 motion events a day. and I would just browse thru the previous day to see if there was anythingof interest.
I live on a corner just off a busier Thru-street, so we don't see much traffic. It's been nice to finally setup " pushover" 2 years after it was a " big deal" lol..
Now I wonder why I waited.
CodeProject.AI Server: AI the easy way.
Version 2.6.5. Our fast, free, self-hosted Artificial Intelligence Server for any platform, any language
www.codeproject.com
I'm using code project but I can't figure out how to ignore static objects on my ptz cameras that use patrol zones. That's my current dilemma. Their support is also crickets right now which means I probably asked them (I mean "Ken", the only guy there apparently) too many questions. This is why they need to charge for help. I just want this damn thing set up properly and don't care if I have to spend an extra fee hundred or not. Apparently that's not even a thing. Oh well Indians from Fiver are gonna be getting my money in that case.
Flintstone61
Known around here
@wittaj
I would thoeretically think that asking a moving camera to not detect motion, would be a difficult thing to set up. I'm sure somebody has done it, But after fooling around with PTZ's on a Condo security system, I went with static cams to enhance my PTZ, and the PTZ eventually was left static as an over view of the Back parking lot.
Not what you want to hear.
But I am lower end user.
The 1st, job was maintenance, so the security cams were a distant 3rd, so no time to play...
I would thoeretically think that asking a moving camera to not detect motion, would be a difficult thing to set up. I'm sure somebody has done it, But after fooling around with PTZ's on a Condo security system, I went with static cams to enhance my PTZ, and the PTZ eventually was left static as an over view of the Back parking lot.
Not what you want to hear.
But I am lower end user.
The 1st, job was maintenance, so the security cams were a distant 3rd, so no time to play...
This site does offer help for $60 an hour.
store.ipcamtalk.com
Blue Iris Support - IP Cam Talk Store
We offer remote Blue Iris Support, from setting up new installations to troubleshooting to tuning up your current settings. Book your timeslot now!
store.ipcamtalk.com
I believe @Mike offers the serviceThis site does offer help for $60 an hour.
Blue Iris Support - IP Cam Talk Store
We offer remote Blue Iris Support, from setting up new installations to troubleshooting to tuning up your current settings. Book your timeslot now!
I'm trying to sign up for this support service but I'm not sure I'm doing it correctly. I hope @Mike sees this. I went to the website and picked a date & time (tomorrow, 12/11) and got a confirmation email. But it seems I'm also supposed to get instructions or a link to pay, which I have not gotten. I also received an email saying I have consulting still in my shopping cart but I didn't think that is correct.
I too have had problems booking the service. Have tried no less than 6x and get the same message and confirmation email that you got, but no way to pay and no one follows up at the scheduled time.
I am booked for today at 5:00 EST, but don't have confidence at all that anything will be different this time-
Had trouble getting time booked too and finally had to drop it for now because I don't have time to chase that stuff. Ideally there really should be multiple consultants set up to be able to handle the work so if one can't do a job another can take over the booked session. This also helps if a consultant doesn't know the answer to a question they can always consult each other to help a client. I know that's how they deal with it on IT and networking jobs when the setup gets complex and beyond where I'm comfortable handling it myself. That sort of service isn't cheap (usually $120-180 per hour) but they definitely know their stuff and it can save you a ton of time farting around trying to figure it all out on your own.