UI3 help - can't access

T

TheE

Pulling my weight
Dec 8, 2018
171
108
TX
I was able to access UI3 on our MacBook just this morning. Then I updated to Sequioa 15.2, restarted the MacBook, and now I can't connect to UI3 (see screenshot).

The other computers (two of them) and my mobile can still access UI3 with no problems. Does anyone have any idea what could have had happened and what to do to fix it?
 

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The certificate that BI was using has probably expired, if you have a support contract I believe that you will have to update BI to get a newer certificate that has not expired. (I do not use any apple products, but I recall reading about this issue on one of the BI forums).
 
Does anyone have any other ideas? The certificate mentioned above seems like it's not the issue of accessing UI3.
 
I don't know the Mac side well but...

New features:
  • HTTPS upgrade tries to use secure HTTPS on all websites
Click to expand...
Try specifying http (not https) before the IP address. If that doesn't work, you'll need to figure out what setting to change somewhere to permit access to non-secure sites/apps.
 
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TheE said:
Does anyone have any other ideas? The certificate mentioned above seems like it's not the issue of accessing UI3.
Click to expand...

Follow the link for 'site settings' and disable the option requiring HTTPS (secure) access.

Typically there is a link to 'proceed to site anyways (unsafe)' but they bury it 2-3 clicks in. I have not yet had exposure to v15.x, so I am not sure where it is
 
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