Help! I have just got my second IP camera which is a 2532F-IS mini-dome camera, and my 7208HGHI-S/A DVR won't install it fully: when you go to Camera Management, the camera shows up but the status has "Offline (the user is locked)". Everything else is there; IP address, port, Strong Password noted; MAC address, etc. I can view live view, playback and anything that you can normally do from the web interface.
The camera password is NOT locked as I can access it from the web interface, I can manage everything from here too. I can even access it from the web outside my firewall - the DVR just keeps coming up with this error. My first IP camera is a 2132F-IS and works perfectly, until I delete it in case it was conflicting with the new camera, and now I get the same thing trying to add this camera back in!
I have tried resetting the camera to default, rebooting DVR, etc, but to no avail. The only thing I haven't done is reset the DVR to factory default.
Any ideas welcome.
The camera password is NOT locked as I can access it from the web interface, I can manage everything from here too. I can even access it from the web outside my firewall - the DVR just keeps coming up with this error. My first IP camera is a 2132F-IS and works perfectly, until I delete it in case it was conflicting with the new camera, and now I get the same thing trying to add this camera back in!
I have tried resetting the camera to default, rebooting DVR, etc, but to no avail. The only thing I haven't done is reset the DVR to factory default.
Any ideas welcome.