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Thanks for the reply! Let me just have a quick look. I'm a bit new to all this. OK. Here's what I've done. First of all I've used Microsoft Edge as the browser AND download the plug-in. I was hesitant to download the plug-in, because I previously downloaded it on another machine, and each time...

Thanks for the reply, Can I just say, since owning/operating my Hikvision, when researching online, I've noticed that not everybody has the same interface/features. I think that may be the case here. As soon you mentioned 'Event', I thought "I've never seen Intelligent Analysis anywhere on the...

Hi all, My device model is DS-7604NXI-K1 / 4P. This morning I was asked to update the Firmware (V4.82.100 build 240606), which I did. All went smoothly. I had a quick look at the new interface and left it it at that. My problem is - before, I had set up the camera to detect Intrusion and...

Hi, new member here. My name is Liam. I have a Hikvision setup. Have had it for just over a year. Haven't had any real problems with it at all, really. Before, if I wanted to download a clip/video, I would use the Hik-Connect app. Now, the process for that has changed numerous times in the...