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The BBB is a good suggestion. I should have thought of that since back when I had my business I was a member. I got a couple numbers I will try in the morning.

Yes, I started with their support line before I had the two techs come out. They diagnosed a failed POE output on the NVR so I ordered an 18 outlet POE unit and tried hooking that up but still could only get a couple cameras to work. Everything going forward from there seemed over my head...

I have had a 16 camera Hikvision system (from Nelly's) and it has worked great for the past 6 years up until now. Some of the cameras stopped working and I have had two different guys try to fix it. Now some of those cameras work and some of the ones that didn't work now do. The last...

Thanks! I believe one of the cameras on my system is a 4mp PTZ so must be able to handle at least that. The model number of the NVR I got from Nelly's is: NSN-616-16P I can call Nelly's tomorrow to find out the resolution of that unit but if anyone can tell from that number let me know. I...

I have a 16 channel IP system I got from Nelly's 5 years ago and has been working great since. I have 13 channels in use but I am building an outbuilding here on the property and want to add a dome inside and another PTZ outside. Nellys has discontinued their H series so I have searched for a...