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Hey all, Thanks for all the help. I finally got on to someone at Dahua who were able to give me a code to do a password reset after all. I got a few more installs coming up, finger crossed all goes smooth. Really, appreciate all the feedback and help. Cheers

Appreciate the quick response. I've attached a hi-res photo, i hope this is hopefully.. i can take more if needed. It appears there is no email attached to the system and i have tried the password recovery. I downloaded the 'dmss' app > Went into the tool manager > password manager >...

Hi all, I'm having some serious issues factory resetting / trying to access the admin account for this client. The model is DHI-NVR5208-8P-4KS2 I've contacted Dahua Australia but was told they are unable to help due to it being a 'grey import' into Australia. The client has no idea what the...