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@alastairstevenson Thanks for your reply! I must've made a change because now it doesn't show on SADP, it used to show up before. On NVR it shows up as Offline (Network Abnormal). But based on its paired model, which is the one HIK did unlock I can tell you it's: V5.6build 210625 Where do I...

Model: DS-2CD2183G0-I This camera came with my house. The previous owner failed to reset or give me the password. There's 2 cameras with this HIK Model, one on the left and one on the right. I did the SADP forgot password for both cameras and sent to HIK. They came back with one XML Key, and...