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  1. K

    DS-2DE7184-AE IR problem?

    I haven't set up auto tracking yet. I got that camera replaced under warranty due to the IR problem. Have not had any similar issues with the replacement camera. I like the camera though, works well for what me, would buy it again.
  2. K

    Image not smooth, jerky

    I am fairly new to the ip camera world so I may not be using proper terminology. When watching live view or recorded on my two outdoor cameras. It seems like every second the image shifts slightly, or is jerky... not smooth. It happens at 3000kbps and even at 12000Kbps, with bitrate being...
  3. K

    DS-2DE7184-AE IR problem?

    Update: After pulling my camera back inside and putting it in a controlled setting, it seemed like only the "far" IR LED's would show any IR on the image at all though it was extremely faint and would not really do much outdoors, I was only abley to achieve this if a put the camera in Manual IR...
  4. K

    DS-2DE7184-AE IR problem?

    I tried playing around in the CLI console via SSH, I see a bunch of IR related commands, tried setting the mode to manual, and setting the Near,Mid,Far IR LEDs to fixed levels, but nothing impacted the image. I am curious about the debug commands but wouldn't know what I am looking for, anyone...
  5. K

    DS-2DE7184-AE IR problem?

    I have pretty much left the camera on since I plugged it in on Friday, except for a couple reboots and switching between a POE Switch and POE injector it shipped with to see if it made a difference thinking my POE switch may not be outputting enough power, though it did not make a difference...
  6. K

    DS-2DE7184-AE IR problem?

    I just did this test to confirm, it is definitely black & white.
  7. K

    DS-2DE7184-AE IR problem?

    thanks for the quick reply. On this page I have: Enable Supplement Light There is no setting here for IR Light Which I forgot I unchecked on the non-working camera, I checked it off, rebooted camera and it did not make a difference. I have tested the "night mode" during the day to make sure...
  8. K

    DS-2DE7184-AE IR problem?

    Got 2 new DS-2DE7184-AE running v5.3.8. One of them the IR does not seem to be working, there does not seem to be any illumination on the image from the IR leds on the camera that is not working even though the IR leds are glowing red. Exact same settings between the two cameras. I have the...
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