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    Camera Disappeared from BI

    @Tinman, thanks. I'm not familiar with the BI group and sub-group function. We only have 6 cams so everything fits fine without any special grouping. If this happens again and the camera is not listed under the BI Groups->Index Windows registry folder, what is the corrective action at that...
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    Camera Disappeared from BI

    Thanks for the reply, @wittaj. Where is "the picture that is on the desktop" located? Within BI? Top right? If a camera is moved to the desktop, would that remove it from the list of cameras in the BI Status->Cameras ("Status" icon located in the upper left of BI)?
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    Camera Disappeared from BI

    Had a camera (1 of 6) completely disappear from BI a day or so ago. It was like it never existed. The camera was still present in the Windows registry (HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software\Blue Iris\Cameras\xxxxxxx). No problems accessing the missing camera via GUI. I manually...
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    Face detection not working

    We tried CPAI for a few weeks. It would correctly identify cars, trucks, people, bicycles, etc. Alerts were delayed 5-6 seconds. Face detection identified faces if pics were manually entered into CPAI itself, but it never worked within BI. Could have lived with these limitations, but it was...
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    NetTime Question

    Thanks for the link. I've read through that page a few times over the last couple of days. No doubt I'm missing something obvious. It does mention turning off the Windows Time Service. I ran "net stop w32time" a few times. Normally I check when the computer performed its last time sync...
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    NetTime Question

    A few days ago I got all our cameras to time sync to NetTime. However, I'm not clear how NetTime is supposed to work with the computer it's installed on. When I run "w32tm /query /status" at the cmd prompt it shows the Windows Time Service is still accessing time.windows.com for time syncs...
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    Hardware/Software Advice for BI

    I've noticed "wire" placement with IVS is a bit tricky if shadows (from a moving tree or bush) fall on them during a windy day. Took some experimenting to get them positioned right. As for 'tinkering with too many other things', I hear ya. To be honest, I'm probably using the term tinkering a...
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    Hardware/Software Advice for BI

    After tinkering with CPAI for a couple days decided to stick with IVS. CPAI was just a too buggy--even after reinstalling it 3-4 times. It would drop off-line randomly---a deal killer for us. The CPAI "auto stop/start" in BI seemed to play a part. With it active it would sometimes never...
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    Hardware/Software Advice for BI

    Making progress. Finally got Remote Desktop on our laptops and iPhones working with the BI desktop using both OpenVPN and ZeroTier. Having the option to change BI presets remotely is sweet. It took some practice to navigate throughout BI on an iphone, but it's totally doable. Surprised to...
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    Hardware/Software Advice for BI

    Thanks for the reply! I tried entering IVS-1, IVS-2, Person, Human, Vehicle, Motor Vehicle, etc. in the Contains field, Trigger in the Action field, and Person, Human, Motor Vehicle, etc. in the Memo field. Seemed to have no effect on the Pushover notifications. All the Pushover...
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    Hardware/Software Advice for BI

    Got a refurbed Dell OptiPlex 7060 SFF (i7/8700, 32g ram, 500g SSD) up and running with BI. With 1 4mp and 4 8mp cams, the CPU typically hovers around 0-1% with UI3 (@1-2mp ;sometimes spikes to 10-15% for a few sec when accessing a single cam at 4-8mp). Setup BI and the Dell BIOS so they both...
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    Hardware/Software Advice for BI

    Our wifi bandwidth is right up there with our ethernet, so might give that a try before investing in a 2nd NIC. Kinda figured wireless HDMI was not probably going to be the most refined solution--lol! Thanks for the heads-up ref the HDBase-T adapters. Didn't know such a thing existed. Push...
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    Hardware/Software Advice for BI

    Thanks, @wittaj! Good to know we're headin' in the right direction. 50 cams?! With a 4th gen? Wow. Guess we should ok with 10 cams and an 8th gen :) I get the impression isolating the cams completely from the internet using a 2nd NIC is ideal. However, does our VPN offer a reasonable...
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    Hardware/Software Advice for BI

    Got our VPN online. Been testing our 5 EmpireTech cams (w/micro SD's) with BI, UI3 and Pushover with our laptop (and 16ch POE switch) for the last few weeks. Not fond of switching from Pushover to UI3 to access notification videos on our iphone, but we can live with it. Thankfully, the...
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    Help with OpenVPN Errors (using Netgear Router)

    Thanks for getting me back on track! After I uploaded the iphone config file, OpenVPN on the iphone successfully connected! Why I uploaded the Windows config file to my iphone is beyond me--lol! Tired, I guess. After reloading the original Windows config file, then accessing the internet...
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    Help with OpenVPN Errors (using Netgear Router)

    Thanks for the help! I've tried connecting using the OpenVPN iOS iphone app using 5g and wifi---no-go. Get the Windows OpenVPN config files loaded to the OpenVPN iOS app, it opens the profile, but the app responds with: "Error message: UKNOWN/UNSUPPORTED OPTIONS: dev -node Unsupported option...
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    Help with OpenVPN Errors (using Netgear Router)

    Yes, testing everything using my laptop. Have tried connecting to the router via ethernet and wifi with same results. My opening post for this thread pretty much covers everything we're experiencing with the Netgear. If it could make that last connection on port 12974 it would be a go IMO...
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    Help with OpenVPN Errors (using Netgear Router)

    @bigredfish, tried the changes to the config files you suggested, but no-go. Got a couple question ref using VPN's on Asus routers. Again, I have no networking experience :( Will an Asus router support OpenVPN, Wireguard, etc. natively? In other words, once installed/activated, will you...
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    Help with OpenVPN Errors (using Netgear Router)

    Thanks for the reply. It's a new Netgear AX4200 router that's still sold everywhere online. Supposedly it's compatible with OpenVPN up to v 2.7.?. We installed OpenVPN v2.6.12.
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    Help with OpenVPN Errors (using Netgear Router)

    As far as I know, we followed all the Netgear steps for installing/activating OpenVPN on our Windows laptop and Netgear AX4200 router. Turned on DDNS in the router and entered the appropriate user/password info from noip.com (successfully communicated with noip.com using the Netgear router...
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    EmpireTech Security Settings

    Thanks for the links, @samplenhold! I read most of these about a month ago, but most of it went over my head. Reading it now, it makes a lot more sense. Much appreciate you taking the time to post these links. Hoping to get a quick answer before we pull the trigger on a new router. As a...
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    EmpireTech Security Settings

    Appreciate the replies/help, @wittaj, @Rob2020, @bigredfish. Thanks for the diagram, @samplenhold! Really helps to visualize future options. I can certainly see why these EmpireTech cams come highly recommended. Huge potential . . . if you can get them setup properly. Just getting IVS to...
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    EmpireTech Security Settings

    @steve1225, thanks for the reply. Without the valid SSL certificates to enable HTTPS this leaves the cameras unprotected from security exploits, correct? If so, how would one go about sourcing a valid SSL certificate for the domain that the EmpireTech cam is operating on? Thx.
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    EmpireTech Security Settings

    The cams are connected to a router via a POE switch (using micro SD's for storage). Don't believe the DMSS iOS app will work with the cams without internet access. @wittaj, appreciate your suggestions earlier. Not sure which option to pursue---or which one offers the most bang for our...
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    EmpireTech Security Settings

    When it comes to networks, I'm a complete newb. Any simple check to make sure I'm not connected to the internet? Been tinkering with the GUI presets quite a bit. There's a chance I coulda switched something I shouldn't have. lol! Thx!
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    EmpireTech Security Settings

    Could use some advice on whether to enable/non-enable the following GUI Security items on our EmpireTech cams: 1. Security->System Service->802.1x, HTTPS HTTPS was not enabled on our cams. I enabled it and started receiving the "Your connection isn't private" browser warning with "https" in...
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    POE Switch Question

    Thanks. What entry level, make/model 16ch POE switch would you recommend? Our current setup is using a Mokerlink 8ch unit. I assume this is another no-name?
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    POE Switch Question

    @DsineR, unfortunately, no available ports on the router. Thanks for the replies @TonyR, @looktall, @NoProblems. Just to play it safe, we ended up ordering a (no-name) 16ch 10/100/1000 POE switch (with dual 2gb uplink ethernet ports and SFP) rather than try to parallel a 2nd 8ch POE switch...
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    POE Switch Question

    Currently using an 8 ch 10/100mbps POE switch with 2 1000mbps uplink ports. One of the two uplink ports is connected to our router. Looks like we're going to need more channels. I'm assuming the two 1000mbps uplink ports on this POE switch are paralleled? If so, can we connect the uplink...
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    No Substream

    Yup, you were right---it was an ONVIF password issue. Got the Substream up and running. Thanks, @wittaj! Funny though, I can access the cam using admin and my current password via the DMSS iOS app, but this same password is invalid for the "User" admin and "ONVIF User" admin accounts in the...
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