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  1. V

    email notify

    Yes that crossed my mind also. I need to check promiscuous mode. Will do tomorrow, I've been burning the midnight candle.
  2. V

    email notify

    Thanks, I'll keep persevering.
  3. V

    email notify

    You inspired me to improve my network skills, thanks. I set up port mirroring on my switch and ran wireshark to trace some packets. Unfortunately something is not quite right and i'm not seeing what I would expect. I don't see the correct source address of my camera appearing in the list and...
  4. V

    email notify

    I have 2 dahua cameras also with this problem (purchased from Andy). I'm now using my Hotmail account settings as a work around.
  5. V

    Network nightmare?

    That's an important switch on level 4!
  6. V

    Troubleshooting poor image quality - frustrated.

    Did you connect your laptop (with the smart client) directly to the switch ?, you didn't confirm. In your diagram it goes via your router/modem.
  7. V

    Cameras on LAN

    The MAC addresses behind the NVR are not seen or broadcast on your LAN subnet. Implementing parental controls is pointless. Only the NVR MAC address will be seen by your router. If you block your NVR MAC then you'll likely lose any remote access to the NVR.
  8. V

    Troubleshooting poor image quality - frustrated.

    Is the camera setting set up for h.264 on the primary stream for recording?, MJPEG would put a big load on the network. Yes, try another camera. Good luck.
  9. V

    Troubleshooting poor image quality - frustrated.

    You're pretty low on ports with that model, temporarily disconnect one camera or the uplink to your modem for your testing
  10. V

    Troubleshooting poor image quality - frustrated.

    Connect the laptop directly to the switch. See how you go. Unfortunately I am close to being all out of ideas.
  11. V

    Troubleshooting poor image quality - frustrated.

    Is the recording PC and your laptop on same switch? Don't go via router.
  12. V

    Troubleshooting poor image quality - frustrated.

    Ok, understood. Frames are missing since you're not getting the expected number _within_ the one second. Check performance monitor for high disk activity, disable all cameras except for one and see if that helps. Check that antivirus is not scanning the recording folders. Agree something is NQR...
  13. V

    Troubleshooting poor image quality - frustrated.

    Not sure how you measured that. I was more concerned that frames were missing and not being recorded. Sounds like it's recording ok. Image quality appears to be a different issue. Without a more reputable camera to compare, it's hard to test further.
  14. V

    Troubleshooting poor image quality - frustrated.

    Just pause the video on the smart client and click to the next frame. The timeline shows the time, seconds and fraction of a second. You should be able to count 15 frames between the elapsed second. Eg 12.05.30.xxx to 12.05.31.xxx If you are getting that for all cameras means system is...
  15. V

    Troubleshooting poor image quality - frustrated.

    I think you are delving too deeply in the wrong areas without checking some basics. I doubt it would be a graphics card issue. The recording server works fine without a dedicated GPU. The most probable bottleneck on a recording server would be disk, for a small system this shouldn't be an issue...
  16. V

    Troubleshooting poor image quality - frustrated.

    You should have a Windows account set up on the recorder and use that account with 'Windows authentication' on the Smart client. Don't use basic authentication. Try logging in with ComputerName\account as the username. Also check under the security settings of the Management client, ensure the...
  17. V

    Troubleshooting poor image quality - frustrated.

    I'm not 100% sure which stream it uses but my guess is that the Mobile server would use the smaller stream. I would leave it as H.264. The Mobile server does do some type of transcoding and that will put additional load on the CPU.
  18. V

    Troubleshooting poor image quality - frustrated.

    How are you doing this ? are you using the Milestone Mobile client ?. I would leave the secondary stream to h.264 with a low resolution and low frame rate (eg. 5FPS) for viewing over a mobile connection. Is the video being _recorded_ correctly ? You should pause the video and step forward and...
  19. V

    Troubleshooting poor image quality - frustrated.

    You can install the smart client (download separate component from the Milestone web site, or from the installer and selecting the smart client option only) on your laptop and point the IP address to the recording server. It may or may not make a difference. The image quality should be better...
  20. V

    Troubleshooting poor image quality - frustrated.

    Where are you running the smart client?. The milestone recommend architecture is to have a separate workstation for the viewing PC, although for a small setup this shouldn't be a problem. It may be worth testing from another PC and note any differences.
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