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    New Sentry Portal

    not working properly... no images showing. running BI 5.2.0.4 x64 (updated 8 March 2020)
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    OpenALPR Tool - Save and Query CSV Exports

    another little annoyance... since being forced to upgrade the Agent, there is now a glitch with the time-stamp when checking plate images via the cloud interface - it is 1 hour out of sync (i.e. check an image that the cloud interface says was taken at 10am today and the "image time stamp" (the...
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    OpenALPR Tool - Save and Query CSV Exports

    nope, LPR downloader / viewer not working - was going to re-build it but will wait to see if DLONG2 find a solution
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    OpenALPR Tool - Save and Query CSV Exports

    So in addition to over charging me, they then forced me to upgrade Agent; the old one just stopped uploading to cloud, no warning, no notification... The new Agent initially was rubbish, missing most plates, however after re-booting the PC it is back to catching 100 percent of plates. They do...
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    OpenALPR Tool - Save and Query CSV Exports

    reluctant to touch it as it is working fine how it is (other than allegedly charging $39 instead of $5)
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    OpenALPR Tool - Save and Query CSV Exports

    Dear OpenALPR User: We have identified that your OpenALPR Watchman Home service has been overcharged at a rate of $39 instead of $5 per camera. We apologize for this inconvenience and have issued a refund for the incorrect charges. We believe the issue is related to older versions of the...
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    Limit Decoding Unless Required

    Agreed. I have 26 cameras running (total of ~1,300 MP/s) and without "limiting decoding" on some of the less important cameras, the CPU (i7-7700 @ 3.60GHz) hits 99% when too much motion is detected simultaneously and sits at around 84% on average. However with "limit decoding" selected on 4 or 5...
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    SD49225XA-HNR Anyone have one?

    I bought a DH-SD49225XA-HNR from Andy recently (firmware build Date: 2019-08-19) and am very impressed with it, so much so I just bought a second one... my only issue is when auto-tracking exceeds either a certain time-length (45 seconds?) or maybe it is when it tracks an object beyond 180...
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    Sentry is great for me

    I agree.... when it works, it works well. Every now and then when they have server problems, I know about it straight away as my in-box gets hammered with false alert emails (tree shadows, clouds, etc)... which reminds me how much better it is when Sentry is working properly. One improvement...
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    Sentry User Feedback

    Thanks
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    Sentry User Feedback

    Yup. Me too. Have emailed support. Have had to turn alerts off, to avoid being swamped with shadow alerts with no people in them. Makes me appreciate Sentry when it works properly. Similar problem happened yesterday afternoon (different error msg). AWS problems apparently.
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