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  1. John Williamson

    HIKvision DS-2CD2185FWD-I-2.8mm does not record on line crossing

    V4 firmware removed on Jan 21st as I’ve annotated the previous reply. I’m guessing it’s because it didn’t perform very well in the lower spec’d machine. I found it would freeze when switching between normal and smart playback. You can however use V4 firmware that’s for the I series so long as...
  2. John Williamson

    HIKvision DS-2CD2185FWD-I-2.8mm does not record on line crossing

  3. John Williamson

    Hikvision DS-7716NI-SP/16 HELP PLEASE

    7716NI/SP supports up to 6MP camera. You can put a higher resolution camera on it so long as you adjust the camera resolution down to 6MP or below in the camera interface. 7716NI/SP from memory only supports H264 not H265 so you'll not get that benefit from newer cameras connected to the older...
  4. John Williamson

    HDMI suddenly stopped working?

    I had a similar issue recently with a customers system (an older 7608E2) that stopped working with HDMI and I have proven it to be the TV that was at fault. The TV would show the initial Hikvision splash screen at power up but then would go black and wouldn't sync with the NVR. The NVR worked...
  5. John Williamson

    China Shipments

    With a two week incubation period you wanna be more concerned whether someone sneezed on it before it started its journey....
  6. John Williamson

    HIKvision DS-2CD2185FWD-I-2.8mm does not record on line crossing

    You mentioned playback skipping on event earlier in this thread. Two things to check - first ensure main stream normal and main stream event are set the same with regard to FPS and bitrate. Second if your recording on a 24/7 ensure that in storage > schedule > advanced that the pre alarm for...
  7. John Williamson

    How to understand the magic of bitrate

    Depending on which NVR you are using there is a maximum incoming bandwidth across all cameras. For instance on the 8 channel K series NVR it's 80Mbps and on the 16 channel it's 160Mbps. Regardless of what the tables show you'll find in practice that the IP cameras will utilise whatever...
  8. John Williamson

    How to understand the magic of bitrate

    That's the table I usually use (Dynamic are my local supplier). I use it as a starting point as if you read the heading it details "recommended bitrate at general resolution" and I take this to mean if the compression level is set at medium - rather than higher or highest. I wouldn't use H265+...
  9. John Williamson

    HIKVision alarms, how do you use them?

    Quite a few things that you can use them for such as external PIR's or active infra red beams. Set a schedule and have it push the alarm to your phone - I use these as they are infinitely more reliable than camera generated motion or line crossing alarms. I have the NVR alarm output connected...
  10. John Williamson

    HIKvision DS-2CD2185FWD-I-2.8mm does not record on line crossing

    Something I noticed which may apply and appeared to be a firmware glitch.... Open two separate browser windows - 1 for the NVR and 1 for the camera itself then look at your line crossing in both. Confirm that A and B are the same on both the NVR and camera pages. I found on mine that A and B...
  11. John Williamson

    Channel-zero problem

    Strange - mine was disabled by default on the app and disabled on the NVR. When enabled on the NVR it was visible on the app as you described (only available on IP/Domain) then became available using Hik Connect connection method once switched on, so it does work. May just be a glitch. Reboot...
  12. John Williamson

    Channel-zero problem

    OK. Ignore what I originally said, I've just checked on my system and I was incorrect. My bad. 1. If you set the connect type as IP/Domain and channel zero is configured on the DVR it will be available 2. If you set the connect type as Hik Connect and channel zero is configured on the DVR it...
  13. John Williamson

    Channel-zero problem

    Hik Connect does not support channel zero when the connection type is hik-connect domain. Apart from not needing a static IP or a paid DNS address, one of the benefits of the Hik-connect connection is that the bandwidth is managed negating the need for channel zero. When connecting via...
  14. John Williamson

    Been a while - need to refresh Hikvision Kit, tell me which NVR and Turrets cams to go for....

    Couple of pics from last night. Previously I had a 2CD2385FWD-I 8MP turret covering the cars which wasn't much use when viewing at actual size in low light - very noisy and a lot of visible artefacts.
  15. John Williamson

    Been a while - need to refresh Hikvision Kit, tell me which NVR and Turrets cams to go for....

    I have two of the 5 line vari focal bullets and they are the best cameras I have - they are the DS-2CD5A46G0. They are Darkfighter as opposed to “powered by” Darkfighter. With a small amount of ambient light it’ll stay in colour all night if you set a shutter speed of 1/75 second. Far cleaner...
  16. John Williamson

    Been a while - need to refresh Hikvision Kit, tell me which NVR and Turrets cams to go for....

    The K1 NVR is being replaced with the Q1 - as such I wouldn't buy a K series NVR now as firmware updates are unlikely to continue. The K series uses the dated version 3 GUI whereas the Q will use the the up to date version 4. Some elements of camera setup that have to carried out directly on...
  17. John Williamson

    Hikvision 7608/7616 K2 - GUI 4 No Longer Supported?

    Previously NVR Version 4 software was available for the 7608 and 7616 K2 NVR's. I understand that you can actually just use I series firmware on those models but on the UK portal Hikvision had put version 4.21.005 in the K2 series folder. I've gone on today to download it and noticed the...
  18. John Williamson

    The new spring of 2020 product guide has been released

    Just had a browse of that. It looks like the K series NVR's have gone and been replaced by Q series which will have NVR 4 by default I suppose. Although you can install I series NVR 4 on the K series it runs like a pig and seems to be buggy.
  19. John Williamson

    Updated hik-connect app

    The event playback only plays alarms that have been pushed to your mobile and are listed in the notifications area. Also, if you delete the alarms events from the notifications area of the app they can no longer be played from the event playback either. Essentially it's just a more convenient...
  20. John Williamson

    IVMS adding camera issue

    In IVMS go to Device Management > Group then right click on Encoding Channels and click Update Camera Name
  21. John Williamson

    Acusense late recordings using intrusion detection

    Try raising the threshold to 1 second and see what happens. Not sure why you would set a threshold to 0 seconds when using intrusion detection.
  22. John Williamson

    Review of the New Accusense DS-2CD2T46G1-4I

    "I seen in the daylight video that there was an stuttering in the video. My does the same when a photo is taken during a motion event." "Hmmm I didnt think of that. I assumed it was a bitrate issue." That stuttering is caused by the default Pre-record time of 5 seconds. If you're using motion...
  23. John Williamson

    Installed a ColorVu turret

    Great post and video. I'm surprised at how good that looks as I've all but condemned mine. I couldn't find any decent demo video online for the ColorVu cameras and so bought one to try. It has temporarily replaced a Hikvision 2MP Darkfighter Turret at (DS-2CD2325FWD-I) at the rear of my...
  24. John Williamson

    Hikvision NVR and Camera's and DHCP/POE

    I wouldn’t bother resetting the NVR - you’ll initially get sequential addresses but the first time you replace/swap a camera you’ll be back where you started. Starting from scratch the NVR uses 192.168.254.1 for accessing its web server on the POE ports then .2 for cam 1, .3 for cam 2 and so on...
  25. John Williamson

    Email problems with NVR

    It tries the DNS in order. So 8.8.8.8 for DNS1 8.8.4.4 for DNS2. I think at this point if it still didn’t work I’d be replacing the NVR with a laptop, putting the same network settings in on it and trying a few things there to diagnose it. For instance can you ping the SMTP server address or...
  26. John Williamson

    Email problems with NVR

    I would use 8.8.8.8 as the primary DNS. It’s quite possible that your issue is that the NVR cannot resolve your SMTP server address into an IP. Or you could set the DNS address to match your router gateway address - 192.168.178.1 and let the router forward the DNS as required. Forcing it to...
  27. John Williamson

    Email problems with NVR

    Strange. I use smtp.gmail.com with SSL enabled and port 587 with no issues. You still haven’t mentioned what your DNS address is set at in the network settings.
  28. John Williamson

    Email problems with NVR

    When you say “it keeps saying the settings are incorrect” where is that message being displayed? Are you trying to set up the NVR using the web interface? If so it could simply be an issue with the web components plugin or the browser you are using. Try setting it up using the menu GUI on a...
  29. John Williamson

    DS-2CD2347G1-LU Screw fixings

    No. The new Easy IP 4 models are a larger diameter so the fixings are different as are all the brackets. One other slight annoyance is that on the older turrets you could actually get the connector to sit behind the camera without a backbox or bracket. On the new ones the recess is shallower...
  30. John Williamson

    Email problems with NVR

    Altering the DNS server address in the network settings of the NVR is all that was needed to get the e mail working for me. All e mail settings - SMTP server address, port (587), username and password were correct but it wouldn’t work. Setting the DNS server address manually to 8.8.8.8 in the...
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