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  1. onyxlinkia

    BI Email Alert Stop Working with GMAIL, Not Sure What Caused it

    In BI, I shouldn't select gmail in the preset, I need to go with user defined, then it will allow me to enter the app password. It's working now. Thank you, @wittaj, you always save the day.
  2. onyxlinkia

    BI Email Alert Stop Working with GMAIL, Not Sure What Caused it

    I'm in US. Yea, the MFA wasn't turned on. I turned it on and added the app password. After that, I'm not sure where to put the generated app password in BI. In the email server, the gmail account is authenticated via OAuth, it won't let me entered the app password?
  3. onyxlinkia

    BI Email Alert Stop Working with GMAIL, Not Sure What Caused it

    I've been having BI sent email alert to my gmail account. It's been working fine until recently, not sure what has changed as I didn't make any changes on my own. I did the following tests and they were successful: 1) Email server test with gmail account authentication 2) trigger alert in the...
  4. onyxlinkia

    IPC-T5442T-ZE IR Schedule

    Thank you both for your prompt help.
  5. onyxlinkia

    IPC-T5442T-ZE IR Schedule

    Hi, I would like to know how to turn on/off the IR for IPC-T5442T-ZE at a certain time, like at 10:30 PM every nite and shut off at 5 am. Thanks.
  6. onyxlinkia

    IPC-T5442T-ZE Firmware Upgrade Issue

    hi Andy, I'm not sure I understand this. can you please clarify?
  7. onyxlinkia

    IPC-T5442T-ZE Firmware Upgrade Issue

    Hi Andy, I upgraded to the smart IR firmware. There's only one file vs 2 files for the non smart IR. But now, I got an error saying "it fails to support current audio config". What audio config should I change to?
  8. onyxlinkia

    IPC-T5442T-ZE Firmware Upgrade Issue

    Andy, what is the difference between smart IR and non smart IR version? I've upgraded mine using the non smart IR version.
  9. onyxlinkia

    IPC-T5442T-ZE Firmware Upgrade Issue

    I uploaded the multi language file and it seems to be working now, thanks.
  10. onyxlinkia

    IPC-T5442T-ZE Firmware Upgrade Issue

    I just tried to upgrade the firmware for the IPC-T5442T-ZE. I haven't updated the firmware since I bought it from Andy in 2023. I downloaded the latest firmware from his website Download Firmwares . I used the no smart IR version. After updating, I got this error: How to fix this?
  11. onyxlinkia

    No Signals, Failed to Connect

    After I restored from windows updates, I can see the cameras as mentioned in my previous post.
  12. onyxlinkia

    No Signals, Failed to Connect

    Hi Bruce_H, I had to use the command prompt option to make it happen, thanks again. For AV, just using the default win 11.
  13. onyxlinkia

    No Signals, Failed to Connect

    Yes, the cameras are on Ethernet 2. Somehow Win 11 doesn't give me an option to change the network profile for Ethernet 2. The cameras are using static ip.
  14. onyxlinkia

    No Signals, Failed to Connect

    You guys are correct that windows update messes it up. I tried to change the network settings but it didn't fix the issue. I decided to restore to the point before the update. Now it's ok again. Here is my dual NIC set up, is this correct that both are showing public? But the cameras are...
  15. onyxlinkia

    No Signals, Failed to Connect

    I checked one camera, the IR is on,so it's getting power from the POE switch. Yes. Can't access I tried to delete one camera and add it back, still not connecting.
  16. onyxlinkia

    No Signals, Failed to Connect

    I can browse internet from BI PC, which is connected to the same POE switch. Link/Port lights stay green on the POE switch. I can't access the web GUI of the cameras and can't ping them.
  17. onyxlinkia

    No Signals, Failed to Connect

    I suddenly got this error on all of my cameras. Is this caused by failure of the POE switch? I have rebooted the BI machine and POE switch but no use.
  18. onyxlinkia

    Disappearing Hard Drive in Windows 11?

    @CaptainCrunch I experienced this same issues with the same BI hardware lately (HP elitedesk and WD Purple). My D drive suddenly disappeared and i thought the drive it's bad. I sent to WD for replacement and it took 2 weeks for them to send my replacement. I even replaced the SATA cable and...
  19. onyxlinkia

    How to Fix Drive Issue: Overallocated

    I tried the mini tool free edition, nope it's not seeing the missing 2TB. What free application can I use to clone the current one? I installed Acronis, since it's not detecting WD drive, it won't let me use it. Windows 11 back up needs me to sign into online account which I prefer not to.
  20. onyxlinkia

    How to Fix Drive Issue: Overallocated

    It's on the same drive but on different partitions.
  21. onyxlinkia

    How to Fix Drive Issue: Overallocated

    Interesting. May be I need to give this a try.
  22. onyxlinkia

    How to Fix Drive Issue: Overallocated

    I have to send in my drive to WD before they send me the replacement drive.
  23. onyxlinkia

    How to Fix Drive Issue: Overallocated

    Looked like I'm SOL on this one:( Tried to run a couple tools, hoping to get it to work but nope. I contacted WD support just now, they said it's bad sectors and asked me to go thru RMA process. This is terrible, the drive is just 1.5 yrs old, I guess WD doesn't make solid product anymore. My...
  24. onyxlinkia

    How to Fix Drive Issue: Overallocated

    I ran crystaldisk info and here it's showing: This is 1.5 yrs old 4TB WD Purple. Somehow now windows 11 is seeing the intel SSD and it's missing D partition. Something has messed up the hard disk, not sure how to proceed from here as none of my cameras are recording now:(
  25. onyxlinkia

    How to Fix Drive Issue: Overallocated

    It seems like the disk partition D is missing, this is very strange.
  26. onyxlinkia

    How to Fix Drive Issue: Overallocated

    I didn't make any changes but somehow this happened. I don't recall i left the storage window opened. How to get this fixed?
  27. onyxlinkia

    How to Fix Drive Issue: Overallocated

    Just ran into this issue and would like to know how to fix this. Thanks.
  28. onyxlinkia

    Cameras won't restart after BI box has Restarted

    Hi, is this the correct step?