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    AI: not responding

    Good that it is sorted out for you!
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    AI: not responding

    Yes you may also need to look the CPAI log files to see if there are any errors there
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    AI: not responding

    You need to uncheck the option in BI to automatically start the AI process, it is no longer required and WILL cause you problems!
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    AI: not responding

    Just looking at the log file, it appears that the AI module has just started 3 seconds prior to the error messages, it is likely that the AI was not fully started when an alert was sent to it! Was the server just restarted? You need to look at the event log prior to this and see if the AI...
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    Ports used for update check?

    Download and copy would be the preferable way if your intent is to keep the system isolated!
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    Upgrading Server Process

    Flinstone61 is referring to the folder structure below the BlueIris folder on your hard drive, all the folders that are referenced on the storage TAB in the BI program. When you import the reg file it will set them up the same as on the old computer, but it is possible that the driver letters...
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    regsavekeyex recurring error

    What device and application is that screen capture from? It does not look like Windows or the BI desktop!
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    How to manually turn on white light on a camera from within BI

    The lights on the camera are a pair of Bright white LED's, (bright white visible light), the camera does also have infrared LED's for night vision, I can try to see if I can find any info for API calls, but it is a model that Nelly's no longer carries, possibly due to poor quality of the...
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    How to manually turn on white light on a camera from within BI

    Hello I have a relatively inexpensive camera from Nelly's Security a few years ago, it is an R-Series M5T-NC 5MP, it has two white lights on the front that are linked into it motion detection to act as a deterrence when motion is detected, on the web page of the live camera view there is a...
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    Is it possible to move protected alerts to anoher BI instance?

    You could just export them! If you absolutely want them to be part of the new BI system, then you will have to have the same short camera names as BI uses them to build the database and link the videos to a camera, I also suspect that they would not be protected after you copy the files to...
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    Blue Iris Update Groups not working

    Just updated to 5.9.9.21 and the group issue has been fixed!
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    Blue Iris Update Groups not working

    I can confirm that groups stop working on the main BI console window when I upgraded to 5.9.9.20, rolling back to 5.9.9.19 restores the group functionality! I have reported this to support!
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    BI Finding Amcrest Cams, but not EmpireTech

    Glad you were able to finally get it to work!
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    BI Finding Amcrest Cams, but not EmpireTech

    You will not be able to see the camera in IPCONFIG! IPCONFIG is a command that you run on your PC to show the network configuration for the Network interfaces on that PC You should be able to see the camera in the DAHUA config program, using the wrong program name or terminology can cause a...
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    Mobile access to a BI v4

    Could it possibly be an issue with the security certificate that BI4 is using is not being trusted by the newer IPad device? I thought I read about some issues with security certificates expiring for apple devices!
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    Blue Iris on a Unraid VM (Playback lag)

    I am not sure, it is possible that the virtualized video driver may be causing your issue. If UI3 is good then it would potentially eliminate the playback section in BI. I recall reading about some issues with BI when running in a virtualized environment, don't remember the details! Is there...
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    Blue Iris on a Unraid VM (Playback lag)

    Just to clarify this is running on a Virtual Machine and you are viewing the BI desktop using a virtualized console window, is that correct! Have you tired looking at the videos using a web browser from a real PC using the UI3 web page?
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    BI Finding Amcrest Cams, but not EmpireTech

    Zipsort Have you considered the possibility that trying to configure a camera remotely might be part of your problem, The remotePC software could possibly be interfering with what you are trying to do. This is something that I have never tried to do, I always do the camera setup when I am...
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    BI Finding Amcrest Cams, but not EmpireTech

    Once you initialize the camera, you must put the UserID and password into the config tool, so that it can access the camera to change the IP
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    BI Finding Amcrest Cams, but not EmpireTech

    Does the camera say initialized on the config screen, if not then you MUST do that first, no need to do the factory reset!
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    BI Finding Amcrest Cams, but not EmpireTech

    Did you set the user ID and password in the utility to what was set when you configured the camera, click on the "Search Settings" button to set that info
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    BI Finding Amcrest Cams, but not EmpireTech

    So what is the IP and subnet etc for your current network, you can get the info by running IPCONFIG in a terminal window(command Prompt), and what are you putting into the edit screen!
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    BI Finding Amcrest Cams, but not EmpireTech

    You should be able to just select "Edit" and set a new fixed IP address
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    BI Finding Amcrest Cams, but not EmpireTech

    I am pretty sure that Zipsort should be able to change the camera IP using the config tool with out changing the IP of his computer!
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    BI Finding Amcrest Cams, but not EmpireTech

    Did you run the "General_ConfigTool" from EmpireTech, if so what IP does it show for the Dahua camera? The Config tool MUST be run to configure the camera or the camera will not be accessible!
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    BI - Run as a Windows service option ( login not being accepted )

    I suspect that it will not work with a PIN, you should set up a local admin account and stop using the stupid PIN login, you should be able to convert your PIN login to a local admin account!
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    Play Exported Recordings From Multiple Cameras Simultaneously?

    I presume that you want to be able to play multiple MP4 files and have them all display time synced with each other, is that correct? I can't say that I have ever come across such a program, but I have never looked either!
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    Utility for optimizing Blue Iris CPU usage

    How are you doing the remote access, VPN, Windows Remote Desktop connection, etc
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    Utility for optimizing Blue Iris CPU usage

    What is your current CPU utilization and how many cameras, perhaps you don't need the utility that I don't ever recall hearing about and I have been reading the post for many years? I do recall posts that suggest things that will help reduce the CPU utilization if it is quite high.
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    Malfunctioning Street Lamp

    Thanks for the clarification, I had gotten the impression that they were not managed from reading other posts
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