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  1. M

    New Dahua DMSS Mobile App Problems

    Hi @DaveInFL have you enabled Hardware Decoding in the app? Also what bit rates are your cameras set to? I have supported Dahua for 7 years, I have never seen this message on DMSS or previous iterations.
  2. M

    Dahua 5xxx-4KS opening problem

    USB UBoot update might be worth trying has saved me a few times, do you know your current firmware build date?
  3. M

    Dahua SD22404T-GN , no smart plan menu after update

    You need to create presets in PTZ Function menu before you can add a smart plan to make an ivs rule
  4. M

    New issue, help requested to identify

    Mr Looney might be on to something. Worth checking out
  5. M

    New issue, help requested to identify

    It looks pretty zoomed in, are you getting that effect in both wide and tele? Whilst the fixing may seem solid, when you are in a tele zoom like that even minute movement can cause shaking of the video
  6. M

    New issue, help requested to identify

    Looks like your camera is moving and its trying to stabalise. Check in web browser for the EIS setting that it is on
  7. M

    TiOC 2 smart illuminator

    You can use both at the same time. You dont necessarily need to be alerted for SMD. Just use it as your light trigger and have alerts for IVS. Ive not tested it in ages. But i had people all the way across the street turn on my light from SMD. I want to capture those events but i dont want to...
  8. M

    TiOC 2 smart illuminator

    When I have used it, I only found it to work on detection of Human. Not sure why you need to turn SMD off?
  9. M

    SD6AL433XA autotracking issues

    I would draw an intrusion rule simiar to this. The camera isnt taking into account perspective, so your targets never really cross the area
  10. M

    Dahua Camera Network Registration

    Yes. Check camera list. If the camera which is not working is showing as added by port 37777 and not Port 1,2 etc. Delete the camera from camera list then let the recorder add it automatically
  11. M

    Night mode not working with IVS

    You need to supply images, examples and screenshots of settings
  12. M

    Dahua Camera Network Registration

    Check Virtual Host in TCP/IP
  13. M

    Dahua SD49225XA-HNR Auto Tracking Enabled Firmware.

    Tried it, does not work, did not brick camera.
  14. M

    Do any of Dahua network cameras have Card Health Monitoring function?

    They have something like this for Seagate HDD's in some NVR models. Nothing in cameras as far as I am aware
  15. M

    VTO2111D-P-S2 not ringing on phone when connected to NVR DHI-NVR4108-P-4KS2

    Dont use gDMSS either, you need DMSS
  16. M

    Shut down Dahua XVR

    You must pull plug or toggle power switch to shut down fully. Yes on Auto Logout, set to 0
  17. M

    Dahua NVR - POS integration

    Hi Maciej, try disable POS Info > Apply > Enable > Apply Make sure to use Unicode UTF and Protocol set to General The fact it is tagging the transaction says you are 99% there.
  18. M

    gDMSS Plus App error

    Why are you not using DMSS. GDMSS has not been used for 2.5 years
  19. M

    Starlight vs Night Color

    https://us.dahuasecurity.com/?page_id=51720#:~:text=Dahua's%20Basic%20Starlight%20technology%20offers,ideal%20for%20moderately%20dark%20areas.
  20. M

    Dahua NVR remote assistance.

    No way man. Im more than happy to help out and provide some guidance. We should figure this out quickly if im logged in. All i would ask if you have the following set up and ready to go. -Pc/laptop with wifi connected to net, ethernet cable connected so we can interchange connectivity between...
  21. M

    Dahua NVR remote assistance.

    100℅ on night image. Compression can be more noticeable on web due to transcoding of image from cam to nvr to web. I like the rawness of a local monitor image and prefer web for config. PSS is ok. The fact its free is the best part, but i doubt it will ever get a newer update than its current...
  22. M

    IPC-T5442T-ZE IPC-T5442TM-AS IPC-T5842T-ZE SMD 3.0 Smart IR Latest New Firmware From EmpireTech

    Sounds browser related. Close browser. Uninstall webrec folder in programfilesx86 and programfiles if located there too. Rebrowse to camera. Install plugin on live view screen. Try update. I would try chrome if IE does not work. Also what firmware build date is it currently on?
  23. M

    Dahua NVR remote assistance.

    I would always say as a rule of thumb, 1000kbps per megapixel on H264. If you set yours your 4096 instead of 8192, you should not see any difference in quality on your 4MP's. You are just wasting unnecessary storage space. Have you tried that to see if the choppiness subsides?
  24. M

    Dahua NVR remote assistance.

    Those values in the table are the local monitor decoding capabilities, browser viewing is different. Should never be an issue viewing on web with your settings. Unless your network is 10Mb
  25. M

    Dahua NVR remote assistance.

    I could probably give you some remote support on monday, evening time GMT. Dont worry about payment or anything like that
  26. M

    Dahua NVR remote assistance.

    Have you tried plugging in just one of the non working cameras? All other cameras removed? Make sure you use a cable that an existing working camera is on. Do you get the POE NIC icon in the top left of the camera channel? I work with these recorders every day for the last 8 years so very...
  27. M

    Dahua NVR remote assistance.

    Also some more info for you. That recorder is capable of displaying only 2 channels at 5MP 8FPS. Thats not the issue with two missing cameras but you may see same issue if firmware solves that. Take a look at this table
  28. M

    Dahua NVR remote assistance.

    http://files.dahua.support/Firmware/Rejestratory/NVR/NVR4xxx%20%28starsze%29/Eng/DH_NVR4xxx_Eng_P_V3.203.0000.0.R.20170612.bin
  29. M

    Dahua NVR remote assistance.

    Whats the firmware build date of this NVR? Ideally you should have june 2017 on it. This has the ability to "initialise" out of the box cameras which is the state we assume your ones are in. Basically the camera has no password on it. With the latest firmware for that model, it adds that function
  30. M

    How to have SMD Human detection only for a selected area?

    Alarm > Video Detect > Motion Detection/MD
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