Search results

  1. A

    Hikvision NVR factory reset - Need some help

    Hi Alistair, update........4 out of the 5 are working after reset, the one camera I was messing about with and changed password before you suggested reset and I have reset this one too but it just sits and identifying, I have also rebooted the NVR and still no joy with this one camera, any ideas ?
  2. A

    Hikvision NVR factory reset - Need some help

    Thanks, its gong to take while, will report back as soon as I can
  3. A

    Hikvision NVR factory reset - Need some help

    I think best option for now would be to climb up and reset the cameras themselves, is it matter if just resetting and then plug and play or do I need to add them ?
  4. A

    Hikvision NVR factory reset - Need some help

    thanks Alastair, see attached
  5. A

    Hikvision NVR factory reset - Need some help

    Thanks Alastair for the help so far. I have tried various passwords (sorry it my neighbours system) and he cannot remember exactly what the password was set to when the CCTV company originally installed the system. The CCTV company are no longer around. Is there anyway to reset the cameras...
  6. A

    Hikvision NVR factory reset - Need some help

    Hi Alastair NVR is now back online and I can ping it and can also connect on web browser via IP address (see attached SADP IP address screenshot attached) Next problem..........all the cameras are offline showing password error, any ideas how I can get these working ?
  7. A

    Hikvision NVR factory reset - Need some help

    I did also enable dhcp via SADP thinking it would pick up the correct IP address, subnet mask etc, rebooted the nvr but made no difference what so ever, dhcp still not ticked on the nvr settings area. I will try adding the correct subnet ip addresses manually via SADP to see if that works.
  8. A

    Hikvision NVR factory reset - Need some help

    HI Alistair - I can confirm its active, I enabled DHCP and also manually changed the IP address and added default gateway too via SADP tool, rebooted NVR its still not picking up the default gateway and still no cameras (see pictures attached)
  9. A

    Hikvision NVR factory reset - Need some help

    Thanks for the info, no I have not activated it. If I connect a laptop to a NVR POE port can I use the SADP tool to activate it this way? . my current issue is NVR not connect to the my home network due to default gateway IP address missing and that field is greyed out so I cannot add IP...
  10. A

    Hikvision NVR factory reset - Need some help

    Hi All I have an issue where a NVR ha been factory reset and now not able to view any cameras, platform access offline and it looks like NVR is not connected either as default gateway IP address is missing. The issue I have I cannot add default gateway or tick DHCP for it to talk to the router...
View older results
Top Bottom