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hello everyone i have hikvision dvr and when i try to log in it says this user account is frozen i try to log in with admin account in ivms 4500 in android smartphone please help mebecause sometimes it takes hours to open and then again the same story ?? help please ...

Hello friends I access my dvr at maintence at logs ,, and I search for login remote logs while I am logging in with ivms from smartphone . The problem is i can not see the public ip of my smartphome .. So it means i can not see other ip , but local ip i can see . Is there any way to check who...

Hello everyone . In my company there are some people who access the cameras but they dont know well how it works and sometimes it happens that a third person finds the passwords and usernames of dvr and so on. And my question is how to see which ip-s are access dvr-s . Cane i see those ip-s ?? I...

Hello my dear friends ! I have a blocked hikvision DVR and i am trying to reset the password through the particular SADP file , emailing that to the hikvision support but no answer till now ! Is there any chance that hikvision support will help me ,,,, or something else to reset that password ...

Hello my friends . Sometimes i can not acces my dvr in remote , but with local ip address inside the network it works . This problem lasts for some minutes and then it becomes ok but some times it lasts hours . I test the dvr for connection with internet and all conections are fine . And...