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Even if iVMS is still supported, the fact that it's not updated on the Android play store anymore will cause a lot of problems. The last version there is from 2019 whereas there's a new update since 1st July. Not everyone can install 3rd party apps (for example my work phone cannot be rooted and...

Thanks folks, just installed HIK connect and two of the cameras now show instantly but my 2347 colorvu gets to 87% and hangs no matter what I do. I had no idea that ivms-4500 was being phased out, especially since it was updated less than 3 months ago and also because HIKconnect doesn't even...

My follow up with Hikvision was unsuccessful. They effectively sent me a pdf of the setup manual and told me not to contact them again as I'm an end user and not a distributor. I have tried everything from factory reset to connecting directly to the router to no avail. My last ditch effort will...

Another thing I've noticed since upgrading to 5.6.5 is that I now only get 1 snapshot emailed from the camera on activation of a smart event. It used to be 3 snapshots staggered by 2s each. Why is this?

I have 3 cameras (no nvr) which I view directly through ivms-4500 on my phone. These used to show up instantly when connected on WiFi or through 4G. I recently updated the cameras to firmware 5.6.5 and now they don't show up when I start ivms-4500. I usually have to connect via WiFi and then...