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Hi All, I have two QVIS, IPTZ-IR20A, 2MP Full HD Network IR PTZ Dome Cameras with an identical problem, I can't get the cameras to accept new IP addresses and both cameras will not factory reset. This model camera doesn't have a reset button. Qvis tech support tried remotely to factory default...

@ jon2. Hi Jon2, I'm currently looking for the exact same camera for a job next. Do you have one for sale?