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had the same issue... first had 2015, then 2023 and then finally 2022 which it won't stop giving me.... the first two I worked through. The third one I can't get to stop..... Is requesting a new file the only solution? Also, how long are those reset files you get back from Hikvision good...

It's a model number for a DVR. Any chance there is a back door or exploit to reset the password on the DVR? On my version of the software running the DVR, in the bottom left corner of the password screen clicking it to open another window to enter a code to reset the password does nothing. I...

I have the same unit and am in the same boat. I'm getting told same thing about it being gray market etc.... A previous employee had bought it off Ebay from a Canadian seller.