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  1. D

    PTZ fails after firmware update

    Original firmware from your seller doesn't have AF function. None of official will work for this board
  2. D

    PTZ fails after firmware update

    Funny joke, he sent you an outdated CMS in that archive ;)
  3. D

    PTZ fails after firmware update

    In case seller wont send you firmware and/or you wont find it freely available anywhere, you can contact me for repair
  4. D

    PTZ fails after firmware update

    There is not such thing as "stable firmware that recovers PTZ fault", so please no need to make excuses, just do not advice people to upgrade firmwares Now you need to get the custom firmware for this board, that has PTZ enabled.
  5. D

    PTZ fails after firmware update

    Great advice - upgrade firmware on a custom-hacked camera and guaranteedly lose PTZ :) That's what he has done already, because there's no PTZ firmware with that release date
  6. D

    PTZ fails after firmware update

    It can be fixed without sending to china or anything like that, if it still boots after local shop fix attempts
  7. D

    PTZ fails after firmware update

    which camera you had? not that crap local brand NGSIEHsDf-something. Which software did you use? Version information about camera?
  8. D

    PTZ fails after firmware update

    What do you mean? if it has simple light board, then all leds turn on at same time. If board has PWM input, then maybe it's dual light board? 4 IR + 4 white leds. P.S. Alright, i see now what you mean, send me a private message with MAC and SN
  9. D

    PTZ fails after firmware update

    I will try to fix that pink tint, i know the root of the problem, but im not sure why your camera is affected by it
  10. D

    PTZ fails after firmware update

    Please cycle the power on your camera.
  11. D

    PTZ fails after firmware update

    For the 589C9 owner. If you are the one with 559CD, then its your turn at the moment, dont turn off the camera
  12. D

    PTZ fails after firmware update

    Resolution was lower cause i was trying some custom-built firmwares on your camera. At the moment your camera is fixed, PTZ works as expected ;)
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