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  1. C

    PTZ Search back function

    You were right! Problem was in global settings, Thanks
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    PTZ Search back function

    Hello, I have one PTZ camera that is set to change presets depending on inside/outside geofence. The camera will change on exit to preset 2 but then immediately change back to preset one, then immediately go back to preset two which is were it is suppose to be. Camera works fine when entering...
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    Geofence problems with I Phone 16

    I going to do some testing tomorrow with the phone and go in and out of the geofence and se what happens. If it still does not work I will email Ken.
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    Geofence problems with I Phone 16

    Just checked google maps and it shows me at home. I am thinking its a phone issue as well but I don't know what's going. Also when I do any testing from use on the other systems I set it up on mine first so I may have changed something there but I can't find it.
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    Geofence problems with I Phone 16

    Yes, I did.
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    Geofence problems with I Phone 16

    Just did both, still not showing inside geofence.
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    Geofence problems with I Phone 16

    Not sure but I think I can do a manual reboot can't I.
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    Geofence problems with I Phone 16

    I uninstalled all 4 systems and reinstalled them. I though of the reset geofence and went outside and set it to 50. Still not showing inside geofence under the mobile devices tab.
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    Geofence problems with I Phone 16

    OK, I uninstalled the phone under the mobile devices tab and then reinstalled it. It does not show the phone being inside the geofence. When I run the test for enter/exit geofence I get the notifications and the cameras change to the correct profile. Don't know why phone is not showing inside...
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    Geofence problems with I Phone 16

    The phone has been in use for a while. BI Version is 5.9.9.19. I checked the log as far back as it goes which was 1/3/24 and nothing was logged. One thing I forgot to mention is I was getting geofence notifications but I did not realize that the camera system it was referring to was a system I...
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    Geofence problems with I Phone 16

    I am having trouble with geofence not working when I leave home. I Have had BI for several years without any major problems. I have a check in the enable box under the Mobile device tab geofence. I have checked the phone number and I do get alerts. I have check the phone to see if the BI app...
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    Two cameras disappearing from BI Console mail layout

    That fixed it! I guess that was the only thing I did not check. Thanks
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    Two cameras disappearing from BI Console mail layout

    I have a total of 7 cameras on my Blue Iris setup. I had two cameras just disappeared from the main console but they are in the web UI. I found them the second computer screen and drug them back to display one. Problem is after I click on the camera layout, and get them set up, they disappear...
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    I have a very large number of alerts coming in daily on the status page. I keep seeing MQTT...

    I have a very large number of alerts coming in daily on the status page. I keep seeing MQTT connection failed with a red X by it. Can some tell me if this is the source of the alerts, and if so how do I fix it.
    • Cleve
    • Profile post
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    What is the symbol between the lighten bolt and question mark at the bottom of the app mean

    What does the symbol at the bottom of the app between the lighten bolt and question mark mean. I have been getting as many as 2500 alerts to this a day on the app but I can't find any problems under the status symbol in the main console. Need suggestion on how to fix this.
    • Cleve
    • Thread
    • Replies: 0
    • Forum: iOS
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    Need help setting preset in a Cloned PTZ camera

    I have a PTZ camera looking straight at the gate on my driveway. When a vehicle approaches they are driving straight toward the camera. I would like to set the camera up so if a vehicle comes through the gate, the camera will run a routine and change the presets. I know BI has added tracking...
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    BVR Files not showing up on blue iris console

    Thanks for the help. I finally figured it out and I probably did not provide you with enough information on what I am trying to do. I have a PTZ camera that looks at the gate on the driveway. I want the camera to detect any motion in that area. I also want the camera to follow a vehicle down...
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    BVR Files not showing up on blue iris console

    I have two cameras that the videos are not showing up on the BI console but they do show up on my Iphone, ipad, and in the BI Web UI. I have also noticed that the videos are very long and don't appear to be cutting the videos. I checked all the settings of these two camera with ones that are...
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    Where are the active during profile button?

    The active during profile section used to be on the camera setting under the "General" Tab. What happened to them? I cant seem to find that. I have a profile set up for "Outside". I want to set certain cameras to be in-active during this profile. How do you do that now?
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    Clone Camera and Preset

    Hello, I have a PTZ camera that is looking at the gate to my property. When a vehicle passes through the gate coming into the property, the camera is triggered. I have a routine that it runs in which the camera changes presets to basically follow the vehicle down the driveway to the house...
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    POE Question

    After reading all of your reply's concerning low power, I decided to connect the camera to another POE Switch. I used a Amcrest POE/POE+ switch. The camera powered up and appears to be working just fine. So I checked the technical info page on the camera and it states that the camera works on...
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    POE Question

    Ok, I took another camera to the end of the line and the power light came on.
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    POE Question

    I will give that a try. Thanks
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    POE Question

    Ok, I took another camera to the end of the line and the power light came on. I have been watching the power consumption on the poe switch and the poe for the camera is bouncing between 2.06 and 4.65 watts. The switch can handle up to 52 watts poe and the total poe watts being used is 18.6 out...
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    POE Question

    Ok, I took another camera to the end of the line and the power light came on. This is the wire that I used. How do you check to see if it can pass POE? trueCABLE Cat6 Direct Burial, Shielded F/UTP, 500ft, Waterproof, Outdoor Rated CMX, Black, 23AWG Solid Bare Copper, 550MHz, PoE++ (4PPoE), ETL...
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    POE Question

    I just replaced a camera and 300' feet of ethernet wire due to a lightening strike. I replaced the old camera with a Amcrest IP4M-T1044E. I replaced the wire with a shielded Cat6 underground wire. The ethernet cable tested fine after install. Checked it with a ethernet wire tester, however...
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    PTZ Camera not responding to preset when another camera is activated.

    I have hit the find and inspect button several times, no help. Not sure what to change in the protocol. And auto updates are off but I did not read what the update was. How ever when the camera goes thru the actions on a test run, I can see in the top left corner of the camera changing and...
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    PTZ Camera not responding to preset when another camera is activated.

    I have a amcrest PTZ camera that is not responding to presets when other cameras have detected motion. The PTZ is set to turn toward which ever camera has detected motion but it has suddenly stopped. When you go to camera properties, select alert, and run a test, nothing happens. I can...
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    Amcrest IP8m-T2499E Pin out Question

    I have a ethernet wire tester that test all 8 wires. It would skip over #3 (green/white) but the other 7 tested fine. I then took an ohm meter and checked each wire with the same results, green/white open. So I made some pig tails as you suggested and connect them together with jumper wires...
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    Amcrest IP8m-T2499E Pin out Question

    I have a Amcrest IP8M-T2499E camera. It is powered by POE on a underground rated ethernet wire. I had a lighten strike that took out the switch that was powering the camera. After testing the ethernet cable I have found out that the Green/White wire is open and the camera will not work. My...
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