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I've got the client IP whitelisted. UI3 works fine. The error persists.

I am also experiencing this problem. Its been running perfectly for years, and just today started refusing to connect. I've rebooted both machines and reinstalled blueirisviewer.jar in a fresh folder. Here's the error log: 2021/02/10 10:01:53 An exception has occurred in class...

Got it, thanks! Anyone else who has this issue might want to note that it is necessary to setup the notification sound again after this update. The prior setting was overwritten/reset by the new app version.

I am getting push notifications but the custom notification sound specified in the BI app settings is no longer being used. It uses the default notification sound instead. Anyone have custom app notification sounds working?

Push notification latency seems to have increased significantly recently, I think perhaps corresponding to a recent update to the Android app. It used to be pretty consistent that I would receive the push notifications within less than 10 seconds. Now it is pretty much always over a minute or...

None of my resources (CPU, disk, network, memory) are anywhere near fully utilized when this happens. I posted a screenshot of task manager from the server a few posts up. I'm good with the solution of disabling the clip preview. It was a little distracting anyways. Thanks!

I am using bvr files. This is not a case of a problem displaying clips/alerts while still being recorded I think that the suggestion of disabling "Clip preview animation enabled" may have fixed it. Since unchecking this I haven't been able to make it crash. Re-checking it allows me to crash...

it is jpegpull.htm that works flawlessly

I have sent multiple support request emails regarding this issue with no response yet. It is interesting to note that so far, try as I might, I cannot reproduce the problem using the regular BI web client. I can click on any alerts over and over and they all load flawlessly through the regular...

No. Memory never gets over about 65% utilization. CPU is generally 50 - 80%. I can make it crash at will. Just need to view 4 - 6 alerts in UI2. Here's an image showing what task manager looks like when UI2 crashes BI. CPU trucking along like normal and then it drops out to nothing...

Well I guess I didn't resolve the problems with BI crashing when viewing alerts through UI2. I am still getting them. After viewing a couple of alerts via UI2, BI goes non-responsive and I get a Windows Event 1000, Application Error: Faulting application name: BlueIris.exe, version: 4.3.1.0...

I was having a problem where selecting alerts for viewing was sometimes crashing BI. I think I resolved this by doing the repair/regenerate operation on the clip database, but now I have a new issue viewing alerts on one of my cameras. The camera in question is set for continuous recording...

Well it appears I jumped the gun. I was able to get it working using the IP address rather than the server name. I noticed when I ping my server by name from the client it just gives the IPv6 address in the response, which I had never seen before. Maybe that is what was causing it to fail to...

I just updated to Blue Iris 4.2.6.7 and now the standalone Java app BlueIrisViewer is no longer connecting to the server. The log indicates it is failing to get a result from http://myserver:81/json and manually trying that URL gives a 404 error. UI2.htm and the standard Blue Iris web site...