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In the attachment you can find original firmware for I51DE (Annke C500 bullet) as a backup.

Also you may want to look at following topics: https://ipcamtalk.com/threads/hikvision-firmware-tools-change-language-extract-files-and-create-own-firmware.2664/ https://ipcamtalk.com/threads/hikvision-g1-5-5-firmware-exploring-the-cam-attempting-unlock.40814/ Regards.

I have upgraded to 116 and it works without any issues so far.

Update: In another thread on forum I found an interesting link with firmware files that are newer than on EU server. Please be aware that this is not official website. http://hikkorea.ipdisk.co.kr:100/publist/HDD1/Welcome%20to%20HikvisionKorea/%ED%8E%8C%EC%9B%A8%EC%96%B4/IPC/ I will try to...

Ok just did upgrade: Annke C500 Model: I51DE Firmware Version: V5.5.110 build 200120 Firmware Version Property: B-R-E7-0 First I made upgrade to 112 and than to 114 - everything works fine. Is there procedure to backup current Annke firmware?

Greetings I have Annke G500 bullet older version [without mic and card slot on camera] Model: I51DE Firmware Version: V5.5.110 build 200120 Firmware Version Property: B-R-E7-0 I think that our system on selection of Hikvision firmware needs to be updated. So in my case it would be E7 folder...