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  1. W

    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    Hi all, Can confirm the issue has been resolved. Whilst the windows instance was authenticating to the NAS and everything 'appeared' to be configured properly - the service was the issue as it was configured to start as the 'local system account' and not the user account. The clips and...
  2. W

    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    OK - so might be onto something here. the service was set to local logon. I hadn't realise the service logon would be what was trying to authenticate the NAS read/write given the users existed within BI/Users. But it does make sense that it would. when I tried to configure the user logon for...
  3. W

    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    I do, let me check credentials, but I'd say it is given the service won't run unless it matches the login credentials to start with
  4. W

    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    I've checked all of this and the credentials for the machine, match those of the stored drive. I can add and remove the NAS share without credentials (because they match)... but it keeps refilling the local drive and not transferring to stored. I'm at a loss
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    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    When you say BI console, do you mean the general windows user account? It appears I am logged into the BI windows machine with the same user login and password used to access the shared drive. When I delete and add the shared drive it automatically adds without a password prompt, which I...
  6. W

    [SOLVED] BI Shared Drive Storage (Clips and Archiving) Issue

    Brainstrust, I'm continually filling up the local HDD. I have configured the following for NEW But it continues to store files longer than 2 days and continues to exceed the storage limit until the HDD is completely full What am I missing? I note that it has not been transferring anything...
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