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I have now lost PTZ control AND preset ability within Blue Iris. Is yours still working? Could you share your PTZ settings if it is? Figured it out. Procedure: Change "Make" to Reolink. Close / save. Re-open Network IP config, click "Find/Inspect". NOW it was able to find the cams and their...

Hey BobRPC, I was having the same issue with the E1 Pro. Once the camera is setup, follow this procedure (last updated by Reolink 9 days ago). It worked for me today. You have to set the presets in the ReoLink app, then go to Blue Iris and have it find the preset numbers. Why it doesn't just...

You are correct and I have verified using the 'AmcrestViewPro' iOS app. While you can call on the presets using the 'AmcrestViewPro' iOS app, the AmcrestViewPro app does NOT allow you to save presets. It appears the only way to save PTZ presets on the Amcrest ASH21-W IP camera is through using...

Thanks, @jack7. You put me on the right path, thank you! I'm so happy I'm finally able to use this $30 amcrest camera as I want to in Blue Iris :) @TonyR I tested the PTZ functionality. This camera can have PTZ presets saved in the 'Amcrest Surveillance Pro' Software and they CAN be called on...

Thanks, Jack7! This was helpful. I am finally able to edit the config settings of the ASH21-W via desktop instead of using the iOS Amcrest Smart Home app. Do you see a way to set PTZ presets? I perused the Amcrest Surveillance Pro software and although I can use PTZ, I don't see a way to set...

Great to know! I'm having a little trouble keeping up with all of the Amcrest apps on the iOS store. I see the smart home app which is required to use their Doorbells (which I have also connected to blue iris) but I don't see Amcrest Surveillance Pro or SmartPSS. Are those Android offerings or...

I had this issue as well before BI was updated to version 5.6.05. Maybe check your current version? I made no chnages and it started working so I presume BI and/or Amcrest made a change to enable compatibility with Blue Iris. As far as PTZ Presets, I don't think Amcrest has enabled them since...

Bump, I have the same issue. Can't find anything with Google/Forum search. EDIT: I didn't search very hard I suppose. Just found this: https://blueirissoftware.com/forum/viewtopic.php?p=15310 The tool is intended to be open while reviewing an alert clip (not real time). Double click an alert...

It works! I'll edit my original post accordingly. Thanks for making me take another look! :)

I couldn't get this to work since I bought the camera back in 2021. FINALLY this week I was able to get it to work. Blue Iris released an update that listed support for this camera specifically. Note that PTZ still isn't working but RTSP streaming is. PTZ works too! PTZ Setup screenshot added.