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I wish it was that easy. :) I think I’ve reset it 50+ times at this point. I tried slight variations each time to try to isolate the issue. Thanks for the suggestion.

Yes. I deleted the app and restarted my phone several times. I even tried multiple other devices that never had the app to begin with. Thanks for the suggestion.

Your explanation is exactly right. Unfortunately, it’s in that process of connecting to the selected WiFi SSID that it times out and throws the error outlined. To note, the device setup successfully through the exact same process and WiFi several months ago. My guess is that the problem now has...

Good thought and thanks for the suggestion. There aren’t any characters in the WiFi name, and the device was successfully connected to the exact same WiFi setup for three months prior to the hard reset. I reset it because it wasn’t recording to the SD card as expected.

Hello, I have a DB6I and was having some issues with recording to the SD card. I (mistakenly) assumed a hard reset might help. Unfortunately, now I can't re-setup the doorbell camera. The device gets stuck on the screen where it tries to connect to WiFi. After 60 seconds, it times out and gives...