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I tried both suggestions and still get the instant crash. I wish BlueIris would start their own line of cameras.

Reply from BlueIris support I believe that the audio was proprietary for that camera at this time and will not be supported. Hopefully they will update the firmware to add ONVIF support, which will support 2-way audio. I really hope they fix this because this is one of the best cameras I...

I emailed Amcrest and BI. Ken said he would fix the crash bug, but the crash was being caused because two-way audio was not supported for this camera. I asked if he was going to fix the two-way audio or just the crash error. He has not replied yet. I'm also waiting for a reply from Amcrest as to...

It still crashes. I have tried every audio format with, and without it enabled. One thing I just noticed a little bit ago, when my camera updated today it went to a firmware version 2.420.AC00.11.R, build : 2016-01-06. The Amcrest site shows the newest software available as 2.420.AC00.10.R...

I was thinking the same thing. I use that function when I'm away so hopefully any intruders will be scared off before taking anything. I opened a ticket with Amcrest hoping they might be able to help. I'm reluctant to point the finger at BI because it works just fine with any other camera.

Just for kicks would you mind sending an alarm signal to your camera from BI and see if it crashes? All I have to do is go to camera settings/Alerts/Sound alarm using PC speakers/send to camera speaker. BI crashes the instant I press test.

Also, I have gotten this error twice when it crashed.

I have been changing the audio and video settings for the last four hours. No matter what I do as soon as I try to send the Alarm signal to the camera it crashes. I used this setup with the previous camera for months without a problem. Just to make sure it wasn't a problem with the B.I.4 update...

I have been using Blue Iris for years and love it. I got a Amcrest ProHD 1080P(1920TVL) camera today to replace a failed Foscam. So far I'm loving it, except I'm having the crash issue also. I have Blue Iris set up to send an alarm sound to the camera whenever it triggers. It's something about...