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We finally managed to reset the passwords! Just to update here in case someone encounter the same issues in the future. We had a few cameras in the network. Previously we exported the XML files of all the cameras and sent them at the same time to the HIKVision tech support. To do that, we...

Thanks a million for all the resources! I have tried these before I contacted HIKVision Tech Support (after reading about many folks' negative experience with them). Unfortunately the cameras' firmware are v5.5.7 hence it didn't work when I tried with the HikPasswordHelper and the...

Hi everyone! I'm a noob at this and my questions are pretty basic. I've done a lot of googling and I still cannot work it out hence reaching out to all of you experts for help. What happens is that I recently joined a volunteer organization and they have an existing HIKVision CCTV system, with...