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Ok with the 5442, I did a factory reset via IE. I then initialized and set up as recommended via IE. Audio is now being recorded. You'd never guess which tool I used to set up the camera in the past. The only bug I encounter still with this camera is that I cannot turn on SMD under the Event...

Just to the internal SD card for the time being. I have plans to set up BI down the line.

Thanks for your reply. Unfortunately changing the codec to AAC did not fix the problem. The windows MP4 file property still shows no audio data.

Hi all, I am in a bit of a pickle here. I have three EmpireTech cameras: Two of the IPC-T54IR-ZE-S3. One is running FW Eng_PN_V3.100.0000000.6.R.20230802, the other is running Eng_PN_V3.100.0000000.5.R.20230509. That is how they came out of the box. I have one IPC-Color4k-T-2.8mm running...