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    PTZ425DB-AT Camera, but no AI or tracking options in Firmware

    So for anyone else having this issue...I did a factory reset, actually went up on a ladder, took the dome off and pressed the reset button for 10 seconds while it was powered on. This restored the AI page. BUT ....after I made a couple setting changes it went away again. The key is you cannot...
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    PTZ425DB-AT Camera, but no AI or tracking options in Firmware

    Thank you for your help. I managed to open the camera up in Internet Explorer directly instead of in IE Tab (picture below). Still no AI page, presets appear fine. Does anyone have the original firmware to try?
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    PTZ425DB-AT Camera, but no AI or tracking options in Firmware

    I tried ie tab, and I made a couple presents and restarted the camera. Still no AI Tab.
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    PTZ425DB-AT Camera, but no AI or tracking options in Firmware

    Hi everyone, I bought a PTZ425DB-AT camera from Empire Tech a little less than a year ago. I was interested in the camera for its PTZ and tracking abilities. When I finally got around to installing it last month, I updated the firmware to the latest one on Empire Tech's website. The issue I'm...
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