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    Hikvision Harddisk

    Hello everyone, I have now a NVR DS-9664NI-I16 and as I know through the specs, that only 5TB per HDD is supported. I plugged a 16TB (Seagate) for testing and the NVR reads it as 16TB. What is wrong? The spec or is it like that only 5TB of the HDD will be used. Thanks for your help. Isan
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    DS-9664NI-I16 password reset

    Hey Alastair, I bought the recorder used from the US and the seller mentioned that is not useable as the password is not known for resetting. I knew that there is a way to reset the passcode by Hikvision but I didn't knew that it is so difficult. I had there service one time as I bought new...
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    DS-9664NI-I16 password reset

    Okay, I will contact them again. Thanks
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    DS-9664NI-I16 password reset

    Hey Alastair, just 5 minutes ago I received for my surprise a code from support@hikvision.com. I genareted the xml file by SADP tool and send them. Untill than I did not reboot computer and device. But if I try to change this error occuring: "Failed to reset password. Device denied" The new...
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    DS-9664NI-I16 password reset

    Thanks for your efforts but unfortunately it has no PoE ports. Only 2 Lan ports. I tried this method of auto camera init with a camera with lower firmware version with PoE switch which is connected to the NVR but there will be no auto registration of the camera. I can see that in the SADP Tool...
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    DS-9664NI-I16 password reset

    Hello, I'm trying to reset the password of this recorder as I bought it for a lot of money on ebay by thinking there is knob where I can reset the NVR. I kenw, that I can generate a XML and send it to Hikvision but no luck. Hikvision is not answering nor willing to help me in any way. After...
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