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Thanks for the support and advise. The new router now recognizes the DVR when I enabled the DHCP option in the DVR admin panel. I can also access the CCTV through the app but only when connected to the WiFi network and not outside, so this is the last thing to work out. Any advise would be...

We have upgraded to the Smart Hub Plus and so far the Internet speed is 100 plus which is great. I hope the below makes sense. The previous EE router was connected to our NVR with a red Ethernet cable and using port forwarding and a DNS name server we had registered for a static IP address so...