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Ok, update.... Lorex called and said I need to contact my ISP to open ports 2525, 465 and 587. I feel very very frustrated with their approach!

Just read your message. So, I called Lorex just before my lunch break. They answered and said, give us your phone# and someone will call you back in 5 minutes. I was ok, lets do it. Indeed someone called me just about 5 min after I have talked to the last person from Lorex. The customer rep was...

Well...talked to Lorex support, I do not even know how to describe their arrogance of this situation. Class action lawsuit would be probably the only way which will make them to wake up. I have sent them the article about Hikvision and their response was ridiculous. They didn't even admit that...

Thank you! I will read and give it a shot.

You think that Costco will accept return of system which at least I think 3 years old?

Thank you!

Have you tested another email providers? I tried GMX but same problem. Does all email providers now require TLS? I did also tested Lorex mysmtp.Lorexddns.net, but no luck.

Thank you for the reply, at this point I do not know what to do next with the NVR. I appreciate the help and time you took to reply.

Well, the "less secure emails" option is turned on, but, still no emails from the NVR. :nightmare: No idea what next.

I am sorry, but I cannot find any thread "hikvision gmail". Where that may be? thank you

Thank you, I know there is no reason to do so, I just had to message someone and I can only do so after 5 posts. I am sorry for the dups. Thank you though for pointing me to right direction.

Maaaan, what a pain! I do not know, what is the former Lorex now Flir problem with support. But, I have only US version of the firmware V2.2.7 build 131218, encoding version V1.0 build 130109. Please keep me posted is you successfully make your box sending these emails. This is really...

Hi, Question for your. Does your LNR380 works ok? Does it sending alert emails without any issue? My stopped 2 weeks ago and I cannot figured out why every time I want to send test email the system gives me "Test failed" error. Thank you

Does anyone have issues with Lorex LNR380 sending alerts emails? I am getting the "Test failed" when trying to configure the email alerts, it used to work until 2 weeks ago.

I am homeowner seeking help from more advanced users or professionals. Thank you!

Hi testguy, I know my question have nothing to do with what are you currently talking about, but I am really desperate. I have LNR380, purchased in Costco few years ago. It was working good, even though Lorex suck with firmware updates or any kind of updates and support period. I would like...