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I have now tried the following after removing camera from its installation position : Connected to a local PSU and different switch rather than the POE switch I was using. Pressed the reset for 20 secs whilst powering on and then tried downgrader image again using Hikvision TFTP. Observed that...

Thanks Codegreen, I have extracted the files and they seem to transfer ok although I am not sure I am rebooting it when I should. Should I leave TFTP running for 5-8 mins after the completed transfer messag ? Should I see another message ? When should I reboot it ? I have tried many images and...

I am not sure if this helps but the TFTP instructions say that the update takes approx 5 mins and then reports system update completed. I never see this and my transfer takes 30 secs and only reports completed file etc. The camera appears to reboot after this as the pings drop but it never ever...

Thanks for explaining that, I couldn't understand the 4.0.8 firmware version. I have now tried the update through a different switch and it transferred ok but still no further forward. All the images I try load but all give the same result i.e no connectivity. I have also tried a couple of the...

I noted when I used the image included in the downgrader tool, the camera on one or two occasions is detected by SADP but with a 192.168.1.64 address. I was however unable to connect to it via telnet/http:8000 although it did respond to ping. The firmware shows as v4.0.8. build 150401. I have...

Hi & thanks for the reply At the moment I cannot get the camera to respond to anything following the successful upload of the firmware. I gather that I need to get it working in chinese before using the downgrader, is that correct ? The chinese image I have found elsewhere is...

Hi all, I was having problems with SMB on my 2032 and thought it would be a good idea to upgrade it, not realising it was a Chinglish version. I now realise the error of my ways as despite following the help offered on this forum, I still do not have a camera that works. A couple of things I...