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I tried the password reset tool that bp2008 posted. It didn't work. He disclaimed the performance after v5.3.0. Caps lock is off. Thanks though. I'm hoping for a simple solution like that.

Using IE at the address 192.168.1.64 I get the Hikvision dialogue box asking for user name and password I tried admin and 12345 as well as the activation password. The same result occurs as Firefox... "User name or password incorrect"

Hi, I have purchased two Hikvision DS-2CD2132F cameras. Both from Amazon and are US version. One was an open box, suffix -is 2.8mm. I tried the software from diskette in the box and was allowed to activate the camera with the "create new password" dialog box. Then I attempted to change the...