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I have a Blue Iris system with a Hikvision DS-2CD2042WD-I and two other cameras. Each of the 3 cameras is continuously recording. The problem is on this Hikvision camera, each time a new clip is created I get a signal loss error and lose about 50 seconds of video at the start of each clip. I...

I purchased a DS-2CD2042WD-I from NetView and it appears to be an English model camera like they said. (The serial number contains BBWR in it.) The problem is that I can't use any of the firmware files from Hikvision USA or Europe's site. When I try to upgrade the firmware, I get a message...