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Can I set this camera up to automatically pan with motion on part of the screen to follow motion?

Hi Nayr, in desperate need of a new Firmware. Impossible to pull down the good firmware from the other camera I was told by an engineer they have it encrypted and password protected. I had uploaded this firmware to my cameras, the streaming is fine. But something is crashing our recordings in...

Thanks for checking on the firmware. The bitrates are the same in all photos. I have all cameras changed down to 25 fps and 1024 kbps for bitrate. This allows a smoother stream back to our server and we can usually keep a smooth stream to our viewers with these settings.

Getting closer, thanks. Still needs a little work on the definition. Good camera is much clearer. We have someone trying to pull a firmware from a good camera later tonight. That way we can have the exact firmware and just upload the same config file to all of them. The different firmware...

This one took and fixed the zooming problem but downgraded the picture quality and interface a lot. I have attached a picture from a good cam vs the firmware just updated. At least it's good to know once we have the right firmware I think the solution will be fixed. Good one obviously has the...

No luck. The file did upload fine but the same problem is still occuring every 3.5 minutes.

Nevermind it did download. I will test it out.

That .bin doesn't look like I can download it anywhere? Or is that a line on how to get it?

I can have all that set up if you would be willing to try? Send me an email at info@eyeintheskysports.com and I can get you all the information you need.

Do you have experience doing it with this model? Any idea how long it would take you? I have a good camera I would be willing to spare if you are able to get me the .bin file that would fix all the bad cameras?

China isn't going to be able to get me the version of the firmware until like feb8th. Not good for me as we have over 200 events from now until then. Anyone out there now how to reverse engineer the camera from the command line to pull down the firmware file from a good camera?

Thanks, yes I have been able to get replies from the sales people but not the technicians. They must be getting drunk until Feb 4th.

I have found the difference in the good cameras vs the bad cameras. They have a different software version. I have attached photos of each. I am thinking if I am able to upload the correct software version to all the cameras it will solve the problem. The good version is the 2.400.0000.18.R...

I have not found a solution yet. This is a message I got back from the seller. Any idea what this means / how to fix it? Hi Jade Royston, For the cameras, we have checked from our technicians, they say, for example, there are A and B, if cameras face to A, well, B is moving or so, and beside...

Very precise. I have watch two different cameras that I know have the problem, both the camera in the video and the one in the photo, for about 20 minutes and every 3 minutes and 30 seconds they do that action. They are not linked of course they happen at different times, but both cams trigger...

No, I didn't make any rules for anything. I tried doing a reboot and a PTZ restart and the action still continues every 3.5 minutes.

I almost have to agree with nayr that there must be a script or control that is automatically doing this because the time frame between instances is always right around 3 minutes and 30 seconds away. It doesn't matter what is happening on the screen for the zoom in/out to take place its only...

During main event hours when we are actually streaming the side hoop that is in the way is lifted out of the way. Here is another photo from another camera that is doing the same thing with nothing in the way. nayr, I do not believe it is a cabling issue, we had a previous model camera that...

No. All the cameras I receive I take straight out of the box, upload a config file so that all cameras have the same video and audio settings, and only other thing I need to change is IP addresses. All the cameras that this is happening to are on totally separate networks with totally separate...

Any settings I can use to fix this?

Here is a 6 second clip of what I am talking about: https://www.eyeintheskysports.com/zoom/zoom.html Only some cameras do this. All have the same custom config file "imported" into them and the settings should be the same across the board. Only some of them do this every 3 1/2 minutes.

The focus is on Semi Auto. I am guessing I want to keep it at Semi-Auto because sometimes we have people operate the camera and moving it during events so it would refocus for them. I have just turned off Slow Shutter. How about the other settings on the exposure page below slow shutter, what...

I am having a problem with some of the cameras now. Every 3 minutes and 30 seconds or so they zoom in and get blurry and then zoom out and refocus. Almost like it is automatically refocusing every 3 1/2 minutes? I am streaming events with the cameras so I can't have the focus go in and out like...

Yup, Just go to Setup -> System -> Import/Export and select the config file

Here you go. Let me know if it works for you.

Brightness, any light was showing ridiculously bright and impossible to see anything. This forum does not allow me to attach the type of file that the config file is. If you send me an email I can attach it then.

I have never had one of the "S" models only the "T" models. They work great (after having uploading the correct config file to all my cameras) I had a lighting problem with most of them expect one and I stole the config file and copied to all other cameras and they work great. I have extra in...

I figured it out. My time on my camera was not set / synced with the correct time.

I am having trouble with setting a time task for the camera to go back to preset "Home" or whatever, "Preset 1" one time a day. There's a setting in the time Time Task screen that is "Auto Home" and that can only go from 1 second to 3600 seconds (1 hour). So any change made to the PTZ will go...

I fixed it! It had nothing to do with no save buttons. The config files were wrong on all the cameras. I had ordered 1 camera first to test out and the picture was great. I then ordered 25 cameras and every single one had a problem. I was able to "Export" the config file from the good camera...