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See below ... 1) install BI on a DEDICATED machine. A dedicated VM is acceptable but not dedicated physical hardware, this is 2017 folks, no commercial application should need a physical box. The only thing running in this VM is Blue Iris, it's never used for anything else. 2) CLEAN windows...

You got that totally backwards Fenderman (do you play guitar), I am more than happy being the babysitter, that's the role I accepted when I choose to install my own surveillance system rather than have a pro do it. I login daily to make sure all is good and to view recordings and other routine...

One other point, in one of my many searches for answers I came upon a post that indicated that running BI as a service would cause it to re-start if it crashed. Got it running as a service now, just a band-aid for sure but i see it did crash just before noon today but did in fact re-start...

Nothing has changed other than the BI updates which I typically accept and install. I do understand that running in any VM is risky but it shouldn't be, VM technology is really very good now. Large companies run mission critical applications on VM's. And again this application has been rock...

Nope not an Intel issue as I run my BI on a VM running on a very high end MAC. This thing has been bullet proof for way over a year but 3-4 weeks ago this crashing started and I can't get support to do much more than an infrequent try this email response. So far all they have asked me to do...

Has anyone had issues with getting support from Blue Iris...? I have had a crashing problem now for almost 4 weeks, crashes at least 2-3 times per day. I know that it's only $50 software and that they are a small company but really, this is just crazy. I'm now looking for an alternative solution.