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Hi,, Very nice ,, thanks a lot

Sorry the camera is in place , i can't take picture for the moment . But i ask you for a picture of the replace part in plastic ; the same picture that you have post here but if you have it in better resolution because picture is a little small and ebay seller amandacams has ask me if possible...

Hi, Could you send me this picture but in high definition on my email ? micorrado@tuta.io Thanks

I have order my camera on ebay store from amandacam If she couldn't send me this part , do you have an idea where can i order this part ? because google search don't give me result Thanks

Do you have a picture of this part that must be replace ? thanks

Hello Do you have find a solution for your problem of bracket and tilt fail check ? I have same problem and i want to known wat i must do for that ? Best regards

Hi I have the same problem of tilt checking failed and stay blocked to down , impossible to move verticaly because stay blocked to the limit down position Have you find a solution for this problem ? Thanks

Hello all , I 'm interested by this camera ptz DS-2DE4A220IW-DE , after have reading all post here about this camera , i have find amandacams on ebay to order one , but i have ask her about auto tracking function and she have answer me that no auto tracking on this camera ( see screenshot ) ...