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    Signal Loss issue

    Okay, I deleted the camera from BI. No help. Then I went into the camera and did a factory reset 3 times. No help there either. So, I installed new Cat6 cable, deleted it from BI, factory reset the camera but none of that worked. It seems to be happening more when the weather gets colder and...
  2. I

    Signal Loss issue

    Okay. I have made sure it is on H264. No AI SSA or Smart Codec is used. No Acupick or self-adaptive is being used. I have checked that there is nothing else that shouldn't be on with this one specific PTZ5A4M-25X, but every day, between 5 and 9 am, I get a signal loss. One day 5:40 am, and the...
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    Alert sound question (brain dead and can't remember)

    Yes, that's why I did it. Sorry for not giving you props. Quit being so praise hungry. :p
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    Alert sound question (brain dead and can't remember)

    I had to uninstall the app and then reinstall it . Then after that, I didn't have to do a dang thing. It worked.
  5. I

    Alert sound question (brain dead and can't remember)

    Yeah, I'm sure it is different. I don't know why I can't find it on my Android (Galaxy S24+). There should be a setting, but my eyes don't see it. o_O
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    Alert sound question (brain dead and can't remember)

    I am at a complete loss. I'll do some googling and see, but I've come up short on a lot of searches on what to do. I've done it before, but this new phone is a little different I guess. Hmmm. Weird.
  7. I

    Alert sound question (brain dead and can't remember)

    App, gear for settings, 6 lines down is PTZ via video touch.
  8. I

    Alert sound question (brain dead and can't remember)

    Go to setting in my phone, then apps, then BI app. Right? At the bottom of the pager there is no notification categories. Hmmm. I have gone into BI settings, alert tab, on alert, edit, have the sound I want and it works when tested. It just won't play on my phone that way. I need to get to the...
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    Alert sound question (brain dead and can't remember)

    I just recently got a new phone and just noticed I was not getting any sound notifications for the 3 cams I have certain sounds for. Like the front door area has a doorbell, etc. Well, I remembered I had to go in and add the info for my new phone on the mobile devices in settings. I got that...
  10. I

    Signal Loss issue

    I can't even find AI SSA or Smart Codec on this camera. I'll keep looking. Is one called Smart Motion Detection?
  11. I

    Signal Loss issue

    Do you have the auto restart enabled? I don't get complicated with my setup for this PTZ either, so I could just use 1 profile and I would be fine???????????????
  12. I

    Signal Loss issue

    I have used night/day in the past but thought the self-adaptive might be something that worked better since they had that option. But if not I'll change to night/day, but do I have to go and set time plan settings for all months etc? It doesn't just go by what my sunrise and sunset is? I'll do...
  13. I

    Signal Loss issue

    Image in the gui is Self-Adaptive. So, I use customized instead? What do you use? I don't get really involved in the image part. I have so many to take cams to take care of I sometimes don't have time to do it all, but if I need to do the customized scene, so be it. Any settings suggestions...
  14. I

    Signal Loss issue

    What happens is that it just freezes. The picture is still there, but the time counter stops. It is usually for around 90 seconds. I have it set to H264. I don't think AI SSA is on or Smart Codec or Acupick. Self-adaptive causes issues? I guess I don't get it. Why have those things if they cause...
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    EmpireTech PTZ425DB-AT PTZ stopped working and no image in camera web page

    Pale Moon? Why would Pale Moon work? Also, I have made another post if you would look at. I wonder if it could be associated with settings or updates not made with IE? It is under Dahua called Signal loss.
  16. I

    Signal Loss issue

    On one of the sites I have PTZ5A4M-25X. It has been experiencing signal loss for some time now. I moved the cat6 to multiple ports on the PoE switch with no change. I changed the cable running from the patch panel to the switch. I changed the keystone connector. Still no change. So, now I...
  17. I

    EmpireTech PTZ425DB-AT PTZ stopped working and no image in camera web page

    So, it is better to use this than the thing that Edge has?
  18. I

    EmpireTech PTZ425DB-AT PTZ stopped working and no image in camera web page

    Oh, it was that easy.
  19. I

    EmpireTech PTZ425DB-AT PTZ stopped working and no image in camera web page

    I actually have IE itself on some W10 servers too, but no matter what I do, and settings I change, it keeps redirecting to Edge. I'll try to figure out what to do from what you just posted. I'm no guru at that though. I'll get it, maybe by next week but I'll get it.
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    EmpireTech PTZ425DB-AT PTZ stopped working and no image in camera web page

    Where do I find IE in W11? Do I have to download it?
  21. I

    System upgrade question

    Good to know. I'll have to look at all the options. I guess I could run an internal power and sata cable to a HDD that is outside of the case and install that HDD in some type of enclosure. I'll figure it out, but I'm not going to be doing this now I guess. I've decided to wait until Spring to...
  22. I

    System upgrade question

    Yes, it does have an optical disk drive. I would have to find the room to put another drive in though, that is more of the issue. I think the HP Elitedesk is just my easiest bet.
  23. I

    System upgrade question

    Yep, that's why this forum is so nice. Great minds giving good advice. It looks like I will either get an HP Elitedesk 800 SFF, or maybe even some type of real small tower. I will have to make it fit in a rack like the HP Elitedesk 800 I have in there now, but we'll find something.
  24. I

    System upgrade question

    In the next several months I will be upgrading a guys system. It has 26 cameras at this time with several more maybe (just maybe) in the near future. Well, we need something with a little more beef and I have found some nice reasonable options. I just did a server with the Dell Precision 33450...
  25. I

    Cleaning the camera lens

    What do you use to clean your camera lens when they get dirty enough that they need to be cleaned? Thanks.
  26. I

    New PTZ cam from Andy question.

    All setup and ready to go. I don't know if I will keep it touring or not. Probably not, after this. It works well.
  27. I

    New PTZ cam from Andy question.

    Oh, that is an interesting idea. I think I had seen that somewhere before, but had never thought of doing it. Is there a tutorial on how to do that. I think I really like the idea and would like to experiment with it if I would be able to figure out how to do it. Thanks for the suggestion.
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    New PTZ cam from Andy question.

    Yes, agreed. If there would not have been 3 stationary cameras covering the area, I wouldn't have even thought about it. But now we can have zooms of the tanks and a much closer view of multiple things on the site. Granted, the PTZ will be missing other captures, but it already misses a bunch...
  29. I

    New PTZ cam from Andy question.

    I have another question for the great minds on here. My friend has another PTZ at his site in the country. It is a bin site, plus it is an anhydrous distribution facility. He needs cameras watching the site to make sure druggies don't come and steal the anhydrous for making meth. He had a...
  30. I

    New PTZ cam from Andy question.

    I finally think I got the tour group to work the way I want it to. I only wish the stay time could be less than 15 seconds, but it is what it is. At least it works like I want it to.
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