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Exactly, it's usually made harder with companies like BT requiring a vdsl modem in addition. I'm surprised companies like Hikvision still haven't implemented a way around this for the average home user. It looks like I may now have to do that, very frustrating though as PoE from the NVR is one...

That's where the static routing comes in, isn't it? Neither the Virgin media hub or BT Smart hub seem to have this feature? Sure, but the NVR is a low power all in one system, unless you have a NAS or PC to leave on...

So you'd expect the ability for a camera with motion detection to easily be able to send a snapshot of the motion detected via email, this is great for people who are afraid that their NVR could be stolen if the house is burgled and don't necessarily have a NAS or FTP server to save the images...

Does anybody know if it's possible/how to use substream for Hikvision Connect, the issue is as a virgin media customer, my upload speed isn't great and that leads remote viewing to be laggy as the camera's are at main stream resolution. If possible, could I have remote viewing as substream but...