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It is a balancing act between having enough data and not, and coming from the IT Operations world I completely understand and relate to the benefit of having had something logging and capturing log data when something happens/happened vs enabling logging after the fact and having to wait until...

Thanks Ken for the quick reply and two awesome software packages! The issue ended up being that this folder was on a NAS share (Linux-based Windows share essentially). I also dug up this old thread which seems relevant still unfortunately. I was able to resolve my issue by creating a local...

I'm running v2.0.3 on the same machine as BI 5.3.7.11 with trigged images being writing to a NAS share by BI and subsequently read by OnGuard from the SAN share. Things seem to be working from what I can by stepping through earlier triggered images and analyzing them but my OnGuard logs are...