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Please, do you know if there is away I can disable the infra red light on the camera? It comes on at night. I will like to hide the light from the public if that won't stop the camera from working. Thanks

Here is the type I bought. Active PoE Splitter Powers Ethernets 24V to 12V 2A IEEE802.3af Standard Black UK | eBay

Bought the PoE splitter but still did not work. I think I have to another camera, but I wanted to find out from you if it's possible to set such camera to permanent night mode as I feel that the intermittent switch of the existing camera from day to night mode and vice versa due to constant...

I checked but no corrosion

No, I haven't. Sorry it's my fault. It was dark when I came back from work yesterday. Will do that today and try to install the non-working camera until I buy the active poe splitter or a new camera. Please do you think it will be ok to install the Poe splitter in the camera wall case? Thanks

Thanks. I will buy the POE splitter but alot if reviews on Amazon complain that it does get hot. Please, do you think it will be durable and safe to put the splitter inside the camera housing - the part that's is screwed to the wall? Thanks

It seems the camera is the fault. May have to buy another one. Thank you for your help.

No link detect light even when connected to 2 different NVR ports. Thanks

Made the changes and the camera worked when connected to NVR with an internet cable. However, as soon as the power source is disconnected, it stopped working and the indicator light at the NVR connection point stopped. I am not sure why the camera could not work without the power source...

Please did you mean default gateway of 192.168.1.254 or 192.168.254.1. I guess you meant 192.168.1.254 as that is the default gateway of the NVR?

I think the issue of the camera appearing and disappearing in SADPTool was because of Wi-Fi. I decided to connect the laptop directly to the router with a patch cable and this made the camera appear stable in the SADPTool. I was able to connect the camera to the router directly and with a power...

I will investigate how I can do the reset. However, I guess even if the camera is stable in Sadptool, that may not answer why the camera is offline when conbectco. Is there any other thing I can do to make the camera work again and the images show on the monitor? Thank you for your help.

Just to let you know, the only way I see the camera in the tool is to switch the power off and then back on again. It stays for about a minute before it disappears again. Not sure what the reason us

NVR is 192.168.1.xx Camera is 192.168.254.x The NVR has a gateway address but the camera has 0.0.0.0. Also, how do I make the camera work when take it up to connect? Thanks

NVR is version V3.4.96build 170921 Camera is V5.5.0build 170725

Tried multiple times to change the camera IP address to match the NVR, but I getting "time out" message.

The camera now appears on the Sadptool after a switch off and on of the power. But I am unable to connect via browser/IP address.

I can't locate the camera again in Sadptool tool. Not sure how to proceed again. Any help would be sppapprecia. Thanks

I brought down the camera and conbected to the NVR with internet cable but the display screen still says "No Link". Then I installed SADPTool and connected the camera directly to my laptop through a patch cable but it didn't show on the SADPTool, even after powering it up with power plug...

Thank you

Will try that on Thursday as I am off work that day. Thanks

I have swapped the camera to a working port but still no light. I will need to bring it down to do the other test you suggested. What's SADP? Please do you know what DC plug I should buy that will fit in? Thanks

Ok, I will get a ladder to check and get back to you. Thank you for your suppirt. Much appreciated.

No light on the switch / NVR port that the camera is plugged in to. I am not sure how to ping it, but it's showing offline from the monitor. Thanks for the response.

One of my four Hikvision (DS-2CD2385FWD-I) cameras seem to be dead as I am not getting any pictures from the camera and cannot connect to it any longer. It was working well previously. Please, does anyone know what could have happened? Is it power-related? Please, what should I do? Thanks

Thank you Alastair for the response. The video is via HDMI to a TV. I have reduced the bitrate to 4096kbps. I will monitor performance and report back. Please do you know what I should do to resolve the video delay? Thanks

This is my first time posting here and I would like people here to help me resolve my Hikvision CCTV issue. I have a Hikvision NVR DS-7604NI-K1 / 4P and four DS-2CD2385FWD-I cameras. I am having 2 issues: 1. Live video feeds is delayed by about 10 - 20 seconds. I have tried to use NTP time...