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Here is a video of the fault (with close up to hear the HDD "tick") http://www.filedropper.com/20180329202558 The NVR seems to operate normally I can access all OSD functions and see the LiveView, except it cannot recognize the HDD. When I enter the HDD menu it shows a 3TB HDD, then a 0 TB...

Hi I got a brand new MS-8804NI-K1/4P and successfully installed it. However after 3 days following error popped up: The product operated for about 3 days then stopped to recognize the HDD. Tried two other HDDs and same issue, the HDD is spinning up but then an alarm sounds (peep peep etc) and...